Hi AGABAY. If the amount of oil you found in your bowl was small and if your mixer otherwise works normally with the missing oil, no, you really don’t need to take your mixer apart to oil it. The internal gears are factory packed with enough grease to last a 'lifetime', whatever that means? Depending on the age of your mixer, where it was stored and how heavily it’s been used; these factors all will eventually cause the grease’s base oil to separate from its additives with the resultant oil seeping from openings beyond the gasket down the agitator shaft, which is what you are experiencing now with your mixer. Gravity can be very insidious.
What should you do? First clean your agitator shaft and any other parts exposed to the oil with a detergent filled sponge and hot water (DO NOT immerse your mixer in a sink of hot soapy water, though!)
If you are DITY type person, and feel adventurous, and your mixer is not under warranty you can troubleshoot it yourself. Be sure you have the Parts List manual on hand. If you're lacking one, you can download it from the KA website. Click on Customer Care>Locate Manuals & Guides> Enter the 6 character model number (in your case, try K45SSW select Parts List (1) and then check to see it this matches your mixer model). You can check on page 4 & 5 for the disassembly and reassembly of your mixer, along with all the parts. It can be messy but very gratifying. You might want to reorder the gasket for starters. Once apart you can check for any other unseemly wear and tear on the gears, etc.
Turn to pages 4 & 5, titled: Case, Gearing and Planetary Unit, which provides an exploded view for the disassembly and reassembly of your mixer, along with all the parts. You may want to order Illus. No. #19, transmission case gasket, #31, O-ring, and some food-grade grease for starters. Once apart you can check for any other unseemly wear and tear on the gears, etc. It can be messy but very gratifying.
If you re-grease your transmission I recommend using a food-grade grease that you can order online (although I’ve seen automotive bearing grease used too – your call).
As far as parts go, here are five potential vendors in no particular order: RepairClinic.com; mendingshed.com; searspartsdirect.com; partstore.com; and Grainger.com. You should be search for ‘food grade grease’ if you start digging into the transmission. Prices can vary widely between vendors, so do your comparison shopping.
Finally, here are some links to several excellent websites that detail the disassembling/reassembly of a KA Mixer. The mixers are different models than yours, but the principles are the same.
Between these three websites and their excellent pictures and descriptions and your Parts List manual, you should now be able to completely disassemble and reassemble your mixer, should you decide to go that route.
If you feel troubleshooting and repairing is beyond your capability, then I would seek out a local small appliance repair shop in your area. KA Customer Care can give you names of local KA authorized repair shops in your area, but you can also do an online search to supplement what KA may provide you. Call to explain your circumstances and find out their hourly rate and get an estimate of what they think it would cost to repair your mixer. Also, always obtain three or more estimates – do some comparison shopping.
Good luck and have fun. I hope this helps. Howard, Burke, VA
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