Question about SanDisk Sansa e250 MP3 Player

3 Answers

Computer won't recognize one e250 player

Here is the situation: my husband had an e250, and I was able to download music and videos to it only once. I then bought an e250 and have been able to successfully download music and videos to it several times, but now our computer will not recognize my husband's e250. The device keeps shutting on and off, the Sansa Converter program temporarily recognizes the device and then rejects it, and Windows Media Player will not recognize the device (plus the "sync" link is greyed out). Please advise as soon as possible - my husband is planning to return both devices to the store.

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  • 3 more comments 
  • monta7 Jul 28, 2008

    My computer suddenly stoped recognizing my Sandisk e250 in the MTP mode. I can see it in the MSC mode but my e250 will not play and indicates it is empty... My computer knows that a devise has been connected but cannot seem to communicate with it.

  • tintin_bonto Jul 28, 2008


  • lkmlkm00 Oct 12, 2008

    Every time i plug it in through the usb port it shows that it is connected on the device but not on the computer... Therefore, i cannot put music or videos on it.

  • Anonymous Oct 14, 2008

    I have had the mp3 player for several months and used it successfully with my computer. All of a sudden the computer doesn't recognize the device.

  • bugutl May 11, 2010

    Solution link . . .




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Hy um ur problem is that u dont have a file for ur huband and that u probly didnt save the installation and tell him not to take it back because they wil probly not give ur money back cause ur under a warrenty so if my info does not help then i would suggest u to go to the store genstar over in marrieatea georgia bye.

Posted on Oct 17, 2008


I don't know if you have this option ...I couldnt get it to work on xp,but was successful using Vista.

Posted on Mar 28, 2008

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  • 69 Answers

Well, try with another cable it can be that but im not so sure ....
if that dont works i guess you can go back to the store with it

Posted on Jan 18, 2008

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Related Questions:

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To put music on your Sansa e250 you will do this: Download Windows Media Player 9 or 10 to your computer. I would use Media Player 10 as it is the newer player. After you download Media Player 9 or 10 open it up on your computer, and then hook up your mp3 player, it should be recognized by Media Player and then you can transfer the songs to it. You need to put the music cd in your computer cd player and download the songs to Media Playeer using Windows Media Player 9 or 10. I have also included a website where you can download the user manual, it will say e200, but the instructions are also for the e250. Good Luck, I hope this helps. Please rate me, Thank You.

Dec 12, 2009 | SanDisk Sansa e250 MP3 Player

1 Answer

How do i download music? i'm not reconized by computer . sansa e250

To have your system recognize your Sansa as a disk drive do the following:

1. Turn off the player.

2. Connect the usb cable to the computer. Do not connect it to the player.

3. Slide the lock switch to the right. You will see an orange strip.

4. Connect the usb cable to the player.

5. The player should appear in your computer as an external disk. Copy your music from the player to your computer, or viceversa.

Dec 09, 2009 | SanDisk Sansa e250 MP3 Player

1 Answer

I purchase more memory for my sansa e250 player and when i go to download music from my mediaplayer it doesnt recognize that i added more memory

the extra memory is considered a seperate drive and is recognized by your computer. Try moving the files you have from the normal internal memory to your backup drive so that you can download to internal again. (Via your computer and dragging and dropping)

Jan 28, 2009 | SanDisk Sansa e250 MP3 Player

2 Answers

It doesn´t recognized the music files

is the music files in the music folder? (its a hidden folder stupidly enough so is hidden files turned on in your operating system?)
are they mp3 or wav files? If the answers are no - now you know why.

Jan 28, 2009 | SanDisk Sansa e250 MP3 Player

1 Answer

What Videos can be downloaded

This player is better for the YouTube-type videos - short ones. If the Sansa Media Converter that came with the installation CD won't recognize some of your video files, download Riva FLV Encoder and convert the non-recognized videos to AVI format, and then run it through the Media Converter. This player does not usually recognize copyrighted music videos.

-Tha Mp3 Doctor

Dec 31, 2008 | SanDisk Sansa e250 MP3 Player

2 Answers

Computer will not recognize Sansa e250 MP3 Player

You need to first update your firmware with a windows based computer (one update at a time in order). This will solve a ton of issues. Finally change the "USB Mode" to "MSC" with in the settings menu and you can enjoy your player

Jan 15, 2008 | SanDisk Sansa E280 MP3 Player

1 Answer

Music Videos

I'm not an expert, but I do have a Sansa e250, too. Sounds like you need to download a Sansa Media Converter.

Here's the link:

Once that is downloaded and installed, open it, plug your Sansa into the computer by USB cable, click "Add media". Then you should see a window that says "Add media" Select the media you want to put on your Sansa. Once the media is added, then click "Convert". After it is finished converting, it should be on your Sansa. Hope that helps!

Nov 15, 2007 | SanDisk Sansa e250 MP3 Player

1 Answer

Sansa 250 - Having problems downloading music?

You could try opening the folder(s) with your saved music and highlight all the ones you want to transfer to your mp3 player and then right click on one of the highlighted files, left click on Copy, then go to My Computer > Sansa e250 mp3 player should be listed in there, double click on it, then right click in a open white area and left click Paste. It should copy the music right to your player. You could also try using Rhapsody and import your music into it. I use Rhapsody for transferring music to my e250 Sansa mp3 player.

Nov 07, 2007 | SanDisk Sansa e250 MP3 Player

4 Answers

Sansa e250 drivers

Hi there , in the settings menu in your player if you go into usb you can change it to msc mode and it will read as a normal usb drive so you can transfer songs etc

Oct 20, 2007 | SanDisk Sansa e250 MP3 Player

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