My 48X CDRW/DVD Combo Drive + 16X DVD+?RW Drive do not work. I was told I need to reconfigure the computer. I'm not computer literate enough to do this. Can you help?
If you cannot read those CD-disks in _any_ computer, then the disks are "bad".
If you can read those CD-disks, then it's time to replace the CD/DVD drive. Find a smaller computer-store -- often they will remove the "dead" drive, and install the "new" drive, for $0.00, or for a small fee, if you buy the new CD/DVD-writer from them.
HP dvd1040i 20x Super Multiformat DVD Writer
Price: $69.99
Internal drive (double layer)
Write speed: 8x double layer, 20x DVD±R, 48x CD-R
Rewrite speed: 8x DVD+RW, 6x DVD+RW, 32x CD-RW
Read speed: 16x DVD-ROM; 48x CD-ROM
Lightscribe disc-labeling technology
one-year limited warranty....
HP dvd1040e 20x Super Multi DVD Writer
External drive (double layer)
Lightscribe disc-labeling technology
one-year limited warranty....
Price: 109.99
These are the best DVD writers....
Lightscribe technology is where you can burn your pictures on the disc as a label..... This is Hp's latest technology
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