Question about KitchenAid KSSP42QKS Side by Side Refrigerator

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Kssp42qhwoo(7 yrs old)

Side by side- refrigerator side has major condensation at top of door and leaks at botton/drain pan overflows. Have cahnged the door gasket but did not help.
Your assistance appreciated

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Re: kssp42qhwoo(7 yrs old)

Check and make sure you defrost drain in the freezer isn't frozen. The water may be coming from the bottom of the freezer inside. When the heater comes on to defrost the evaporator, the water drips in to a small hole in the back bottom of the freezer inside. If the drain freezes, the water runs out into the freezer on the bottom and eventually onto the floor in front of the freezer door. It will eventually create a gap and let moisture into the freezer and may show up in the refrigerator section as condensation. Remove the ice build up including the alluminum drain pan area where the drain is located. Pour hot water into the drain to defrost it. You may have to remove the back of the freezer wall on the bottom to get better access. If the water goes down the drain, its clear. If you need a part for your refrigerator, please email me on ebay under user name themackshack. Good luck! , Mack

Posted on Jan 06, 2008

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Kssp42qhwoo(7 yrs old)

make sure light is turning off when door is shut

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