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Posted on Oct 05, 2009
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've lost all my contacts on windows live messeger

I have downloaded live messenger and i've lost all my contacts how can i get them back?

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Steve Sweetleaf

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  • Microsoft Master 1,212 Answers
  • Posted on Oct 05, 2009
Steve Sweetleaf
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0helpful
1answer

How do I get a messenger account

You can connect with family, collaborate with friends, and customize Windows live Messenger in the following ways:

You can sign in to Windows Live Messenger with a Windows Live ID, Windows Live Mail, or Windows Live Spaces account.

To create a new account:

1. At the bottom of the Windows Live Messenger sign-in
window, click Sign up for a Windows Live ID.
2. Follow the on-screen instructions.

If you've forgotten your password, click Forgot your password? at the bottom of the Messenger sign-in window, and then follow the on-screen instructions.

NOTE:

If you already have an account, but have problems signing in, visit the Windows Live ID website.
To provide feedback about Messenger, visit this site: https://feedback.live.com/eform.aspx?productkey=wlmessenger&scrx=1
5helpful
1answer

My problem is windows live messenger is temporary unavailable with error code 8e5e0247. my OS is vista home premium. Windows live messenger is the last version downloaded from MS site. Please help

Click on “Start”, click “My Computer” In the Explorer window, click “Organize” Choose “Folder and Search Options” In the folder options window, click on “View” tab Select the option “Show hidden files and folders” click “ok”. Browse to the location: C:\Users\<Your Windows logon name>\App Data\Local\Microsoft Delete “Windows live contacts folder” completely.Note: Ensure to exit Windows live Messenger from the task manager before deleting Windows live contacts cache folder, otherwise you will get an error prompting that you can’t delete the folder. Try signing into Windows Live Messenger.
0helpful
2answers

My Yahoo Messenger keeps closing

my yahoo messenger keeps closing (crashinggraying out or sleeping not able to open to do instant messeging
0helpful
1answer

Error code in windows live messenger 14.0

Try to clear the cache

C:/users/%USERNAME%/contacts/%YOUREMAIL%
C:/users/%USERNAME%/appdata/local/Microsoft/Messenger/%YOUREMAIL%

Delete these two folders and then restart Windows Live Messenger.
0helpful
1answer

All my contacts are missing from my contact list

This is what MS told me to do..but did not work. Finally they told me to use 8.5. Try if it helps you.

Messenger Connectivity Log & Contacts Log

A. Delete the old log files.

Right-click the Start button and then click Explore. In the window that opens, click Folder Options on the Tools menu. Click the View tab, and then make sure that Show Hidden files and folders option is selected.

1. Click Start, click Run, type %userprofile%\Local Settings\, and then click OK.
2. Double-click the Application Data folder, double-click Microsoft, and then double-click Messenger.
3. In the Messenger folder, look for the MsnMsgr.txt file and delete it.

Note: If you get an error stating that you cannot delete MsnMsgr, please make sure that Windows Live Messenger is not running on the background. To check this, open the Task Manager window and check whether the msnmsgr.exe is running on Processes. If it is, select the application and click End Process. If you are prompted, click Yes.

To open the Task Manager: Click Start and then Run. Type taskmgr.exe and click OK.

4. If you don't see the MsnMsgr.txt file, please proceed to step B to enable the connection logging.

B. Turn on connection logging if the feature is not yet enabled.

1. Start Windows Live Messenger but do not sign in.
2. On the Tools menu, click Options.
3. In the left navigation bar, click Connection.
4. Click Advanced Settings.
5. Under Connection Logging, make sure that the Save a log of my server connections to help troubleshoot connection problems check box is selected.
6. Click OK.

C. Try to sign in to Windows Live Messenger again to replicate the error or issue being encountered with the service. A new connectivity log file, MSNMsgr.txt, is created the moment a sign in attempt to the service is made. When errors or issues are encountered, the connection logging feature will capture their logs.

D. Access the newly generated MsnMSgr.txt by following the steps in step A. Please look also for the ContactsLog.txt file. Please attach the files on your e-mail response to us.

Copy of the Windows Live Contacts folder

The Windows Live Contacts folder can be accessed on this path:

C:\Documents and Settings\ Your Windows logon name \Local Settings\Application Data\Microsoft\Windows Live Contacts

Note: Windows Logon name is the logon name that you use to sign in to Windows.

Right-click the Windows Live Contacts, select Send To, and then select Compressed (zipped) Folder. A compressed file is created in the same folder. Please upload the file to Windows Live SkyDrive and we will retrieve the file from there.

To access Windows Live SkyDrive, please do these:

  1. Open your Internet browser and visit http://skydrive.live.com.
  2. Sign in using your Messenger ID and password.
  3. Click on the Public folder.
  4. Click Add files and locate the zipped Windows Live Contacts folder. Upload it.
  5. Once the file is successfully uploaded, please send us the URL or link on your e-mail response so we can download it.

While we are working on this issue, we suggest that you temporarily use the earlier version of Windows Live Messenger (v8.5) so you can continue to communicate with your friends. Please note that to be able to install the previous version, you need to uninstall all the Windows Live Essentials programs (i.e. version 2009 of Messenger, Mail, Photo Gallery, etc.).

1. Exit Windows Live Messenger.
2. Click Start, click Run, type appwiz.cpl and press Enter
3. On the Add or Remove Programs window, click on Windows Live Essentials, and then click Uninstall/Change
4. Select Uninstall, click Continue.
5. Under Select the programs you want to uninstall, check all the Windows Live programs shown and then click Continue.

Windows Live Messenger 8.5 can be downloaded from:
http://www.microsoft.com/downloads/details.aspx?FamilyID=7a1aae73-48cc-4f7a-b445-0487bd5e84ef&displaylang=en



2helpful
1answer

I can't see the offline messeges in windows live messenger 8.5

Try to install the newets version of Messenger:
http://download.live.com/?sku=messenger

Make sure offline messenging is enabled:
Sign in > Menu > Tools > Options > Messages > make sure "show my offline messages automatically when I sign in" is checked.
1helpful
1answer

A problem with Windows live messenger

Try installing a stable version rather than a beta version.
Download it at :
http://www.filehippo.com/download_msn_messenger/3410/
21helpful
7answers

Windows live messenger contacts list not showing up

I emailed microsoft about this problem,heard back 2 days later and there expert advice is.......It Is a known problem that Is currently being Investigated please except our regrets that this has happened and please roll back to messenger 8.5 untill the problem Is resolve.I had already done this when I got the email,but here is there workaround/solution
As a workaround, you may try downgrading Windows Live Messenger. Please follow the steps below how to uninstall version 2009 and install version 2008.

a. Click Start, click Run and type appwiz.cpl and then press ENTER.
b. In the list of currently installed programs, locate and select Windows Live Essentials and then click Change/Remove.
c. Click Uninstall.
d. Follow the prompt on how to remove all Windows Live products accordingly.
e. Download version 2008: http://www.microsoft.com/downloads/details.aspx?FamilyID=7a1aae73-48cc-4f7a-b445-0487bd5e84ef&displaylang=en


1helpful
2answers

Contacts missing from my contacts list

Hello from Portugal,i used to have the same problem,when i logged to msn no contacts although in hotmail they where all there,so i uninstalled windows live essencials(all programs) then downloaded windows live messenger 2009(again) but this time i only installed the messenger app!problem solved now when i log in all my contacts are there and the messenger works at is full power(lol) hope i helped someone and sorry for my english!
0helpful
1answer

Help

you can't get to me back in chat here, but if you have skype or windows live messenger you can contact me through them:
skype : ronenfe
windows live messenger: [email protected]
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