KitchenAid model K45SSWH doesn't work

The grease is food grade grease and Kitchen Aid supply it as a spare part so depending on where you live either from themselves or an Authorised Service Agent. If you are in New Zealand then I can supply.

They do not use oil at all, they use food grade grease. Any oil that is dripping out is the liquids separating out from the solids in the grease. You either need to open it up and stir the grease u again or remove the old grease completely and repack it with new stuff.

http://www.kitchenaid.com/shop/countertop-appliances-1/countertop-appliances-2/stand-mixers-3/-%5BK45SSWH%5D-400008/K45SSWH/

It's not oil, it's grease. Here is a very detailed article on how to add grease to the mixer. After you have added some new grease and tightened the screws it will stop leaking. The temporary fix is to simply remove the chrome ring as is done in the picture on the attached link, clean out the oil and stick it back on till it fills up again. It is called a drip ring for the reason that it catches the oil component of the grease which drips from the gasket when the screws loosen:

http://www.artisanbreadbaking.com/discussions/kitchen-aid.htm

KitchenAid uses a grease in the transmission, and anything that may drip from the transmission will be very low in quantity.

If you want to disassemble, clean, and re-grease to remove the liquid part that has weeped out of the existing grease, do so with a food safe grease.

Hi Maureen. Your K45SS needs to be serviced. The old grease and the oil that has separated from the grease must be removed and the unit cleaned. If you, or someone you know, are up to the task, go to mendingshed.com and download the Kitchenaid Service Manual. This very thorough manual will assist you with the task at hand and with future repairs.

The replacement grease I recommend is Chevron FM ALC EP-2. This is a "Food Grade" grease which is non-toxic should some drip into your mixer bowl at a later date. The planetary gearing should also be removed, cleaned and regreased.

Go to kitchenaid.com, click on Customer Care and click on the Manuals button. In the search window, enter your model number thusly, k45sswh and download the parts drawings for your mixer. These drawings will give you an "exploded view" of your mixer and will come in handy if you need to order parts. Mending Shed also sells replacement parts.

Once your mixer is back in service, run the unit for a couple of minutes every week, this will help keep the oil suspended in the grease and extend the life of the grease.

If this solution has assisted you, please rate it. Good luck! ricardok45

Hi Tim. Don't try to pour anything into the side openings, these openings are for the electrical brushes. You didn't state what model you have so my help is limited. Goto www.kitchenaid.com and click on the customer care tab. Enter your mixer's model# into the search window. Look for a parts catalog for your mixer. If there is one, download it.

Your mixer uses grease to lubricate it. If it's leaking oil, the oil and old grease must be removed and replaced. Chevron FM ALC EP-2 is a "Food Grade" grease, use it to replace the old stuff. The transmission housing and Planetary assembly will have to be removed to accomplish this. It's a messy, but necessary task. Once completed, run the mixer for a few minutes each week to keep the oil suspended in the grease, this will extend the life of the new lube. Good luck!

If this solution has assisted you please rate it. ricardok45.

Hi. Goto www.kitchenaid.com and do a search for your model#. Look for the manuals tab, locate and download the parts list for your mixer. These drawings will assist you with disassembly and reassembly. Remove the Planetary assembly by driving out the single pin that holds it to the mainshaft. Clean and regrease it too.

Over time the grease in your mixer will begin to separate into oil and harder grease base. It's time to remove as much of the oil and grease as possible, and then regrease.

To extend the life of your grease, run your mixer for a few minutes every week to keep the oil suspended in the grease. If not used for a long time, the oil will seprate.

I recommend using Chevron FM ALC EP-2 food grade grease, and after 5 years or so when it begins to drip, if you get a few drops in your bowl it won't matter much, in comparison with a petroleum grease that you shouldn't eat at any time.

Goto www.mendingshed.com and find their free Kitchenaid Service Manual and download it. This manual covers your mixer.

Regreasing your mixer isn't difficult, it is however, very messy to clean and regrease, so keep plenty of paper towels, rags, etc. handy. Latex or rubber gloves will help.

If this solution has assisted you, please rate it. Good luck! ricardok45

Some of the oil has separated from the grease inside the transmission, the grease should be replaced. You don't need a total dismantle,. simply remove the top cover and the transmission housing. Remove as much old grease as you can, then replace it with grease from Kitchenaid Parts, or locate a Shell Oil distributor in your area, you want Shell Darina XL EP-2. The oil that came out of your unit probably won't be enough to do immediate damage, but because it's separating, it's becoming less effective. It'a messy job to remove it but will add years of life to your mixer. If you find this solution helpful, please rate it. Good luck. ricardok45

I called KitchenAid about this issue with my mixer. The agent on the phone told me they are aware that it tends to happen to some mixers after they sit for some time. Basically, a "lifetime" of grease has been packed into the assembly and it is normal for it to release grease on occasion. I was told to run the mixer at 10 for at least 2 minutes to get it going and I should see a reduction in the oil leak. I had about a tablespoon worth of oil dripping down off the assembly. I was told that if over time it seemed to amount to about 1/4 cup then I should call to see about repairs due to a potentially bad seal. I was also told that the repair for that would most likely NOT cost the same as a new appliance.