Question about Apple iPhone Smartphone

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The iphone shows connect to itunes when switched on if i do so it ask to to restore the iphone.While in the process of restoring the iphone gets undetected in itunes and an error 23 occursin itunes

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  • 34 Answers

This is a problem with your cellular network. Either the iphone was unlocked and cannot be restored, or if your phone will not restore from another computer. call 800-myiphone and they will set your phone up to get replaced.

Posted on Sep 26, 2009

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I put in wrong code and now it says disabled connect to iTunes but I set the phone up with wifi so how do I get in my iPhone?


Your iPhone is currently on disabled mode after entering wrong combination of password. There are several ways to gain back the access to your iPhone:

First Method: iTunes
1. Using your computer, open iTunes where you have recently backed up your iPhone.
2. Connect your iPhone. Once your iPhone is detected, a notification will appear to enter your passcode. Note: If the lockscreen doesn't show, proceed to next method.

Second Method: Update

1. While your iPhone connected to iTunes, powered on. Hold down the Power key + Home button simultaneously until the screen off, keep on pressing the Home button then release the Power key until iTunes detected that your iPhone is on Recovery Mode. Note: An iTunes logo will appear on the iPhone when Recovery mode is enabled.
2. On iTunes, click on Update iPhone. It may take a while to download the software, so leave it for a while connected until the installation complete.
3. Once updated, try unlocking your iPhone. Note: If you still can't unlock your iPhone proceed to next method.

Third Method: Restore (last option)
1. If method 1 and 2 fails to unlock your iPhone. Then try to restore your iPhone into its factory default and restore your backup after.
2. Go to recovery mode. See method 2 step 1 process to enable recovery mode.
3. Then choose Restore iPhone. Note: Restoring your iPhone will delete and remove all of your data including apps, music, photos, messages, contacts, notes, etc.
4. It may take a while to download and install the software, so leave your device connected until the process complete.
5. After your iPhone has been restored, choose restore from a backup or iCloud, then wait until your iPhone successfully synced your old data.
6. Try unlocking your iPhone.

-joshd



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Mar 28, 2016 | Apple iPhone 5c

2 Answers

IPhone touch screen not working


Have you tryed restoreing the iphone?

Restore
  • Note: Because Restore erases all of the songs and files on iPod, make sure to back up any files you've saved on the iPod disk. All of your songs, videos, podcasts, audiobooks, and games can be loaded back to your iPod provided that you have them stored in your itunes Library.
How to restore your iPod:
For Windows:
  • 1. Make sure you've reinstalled the latest version of itunes.
  • 2. Open itunes, and then connect your iPod to your computer.
  • 3. After a few moments, it will appear in the source list in itunes.
  • 4. Select your iPod in the source list and you will see information about it appear in the Summary tab of the main itunes windows.
  • 5. Click the Restore button. You will be prompted with one or more restore options that may prompt itunes to automatically download of the latest iPod Software. The 4 possible restore options are:
    • Restore Option 1: Restore - Restores with same iPod Software version already on iPod.
    • Restore Option 2: Use Same Version - Restores with same iPod Software version already on iPod even though a newer version is available.
    • Restore Option 3: Use Newest Version - Restores with the latest iPod Software on your computer.
    • Restore Option 4: Restore and Update - Restores with the latest iPod Software on your computer.
  • 6. A progress bar will appear on the computer screen indicating that the first stage of the restore process has started. When this stage is completed, itunes will instruct you to leave iPod connected to your computer to complete restore.
  • 7. During the stage 2 of the restore process, the iPod will show an Apple logo as well as a progress bar at the bottom of the display. It is critical that the iPod remains connected to the computer or iPod Power adapter during this stage. Note: The progress bar may be difficult to see since the backlight on the iPod display may be off.
  • 8. After stage 2 of the restore process is complete and the iPod is connected to the computer, the itunes Setup Assistant window will appear asking you to name your iPod and choose your syncing preferences similar to when you connected your iPod for the first time.

May 21, 2008 | Apple iPhone Smartphone

1 Answer

My iphone 4 shows the picture of itunes and usb cable and i cannot open my phone. I am using gevey sim.


switch off iphone and hold power buttuon for 5 seconds after 5 seconds while pressing power button hold and press home button along power button .. then connect to itunes ask to restore .. if u r having ipsw hold shift and press restore button on itunes if not without holding shift press restore button .. then it will be restored to the newest version of iphone

Sep 10, 2013 | Apple Iphone 4 16gb Black at&t Smartphone...

1 Answer

My apple iphone 3g is hang .its is showing white scren , signal ,time and battery ..and it is nor switching off on pressing switch off button.. so pls help m. wt should i do..


I would restore the iphone from you last back up. this will reinstall your operating system and insure you do not have a soft ware issue.


Make sure you have the latest version of iTunes installed and running before attempting to update.
Connect your device to your computer.
Select your iPhone, iPad, or iPod touch when it appears in iTunes under Devices.
Select the Summary tab.
Select the Restore option.
When prompted to back up your settings before restoring, select the Back Up option (as seen in the image below). If you have just backed up the device, it is not necessary to create another.

Select the Restore option when iTunes prompts you (as long as you've backed up your device, you should not have to worry about restoring your phone).

Once the restore process has completed, the device restarts and displays the Apple logo while starting up:

iPhone only: For the iPhone only, after a restore, the iPhone displays the "Connect to iTunes" screen. Keep your device connected until the "Connect to iTunes" screen goes away or you see "iPhone is activated." If iTunes does not have an Internet connection, you cannot complete this step.

The final step is to restore your device from a previous backup. Once your device is restored and-in the case of the iPhone-in the process of activating, you should be able to see the following in iTunes:

Select the backup you want for your device and select the Continue button to complete your device's restoration.
If you do not want to restore from backup, select "Set up as new..." If you want to preserve previous backups that iTunes has made, be sure to back up the appropriate directory before choosing to set up as new

Aug 08, 2011 | Apple iPhone Smartphone

1 Answer

My iphone freezed and shows apple icon


Use the following steps to restore your device:
  1. Make sure you have the latest version of iTunes installed and running before attempting to update.
  2. Connect your device to your computer.
  3. Select your iPhone, iPad, or iPod touch when it appears in iTunes under Devices.
  4. Select the Summary tab.
  5. Select the Restore option.
  6. When prompted to back up your settings before restoring, select the Back Up option (as seen in the image below). If you have just backed up the device, it is not necessary to create another.
    ht1414_03--back_up_settings-002-en.jpg
  7. Select the Restore option when iTunes prompts you (as long as you've backed up your device, you should not have to worry about restoring your phone).
    ht1414_04--restore_dialog-002-en.jpg
  8. Once the restore process has completed, the device restarts and displays the Apple logo while starting up:
    ht1414_05--restored-002-en.jpg
    iPhone only: For the iPhone only, after a restore, the iPhone displays the "Connect to iTunes" screen. Keep your device connected until the "Connect to iTunes" screen goes away or you see "iPhone is activated." If iTunes does not have an Internet connection, you cannot complete this step.
    ht1414_06--connect-002-en.png ht1414_07--activated-002-en.png
  9. The final step is to restore your device from a previous backup. Once your device is restored and-in the case of the iPhone-in the process of activating, you should be able to see the following in iTunes:
    ht1414_08--set_up-003-en.png
    Select the backup you want for your device and select the Continue button to complete your device's restoration.
If you do not want to restore from backup, select "Set up as new..." If you want to preserve previous backups that iTunes has made, be sure to back up the appropriate directory before choosing to set up as new. To learn more about setting up your device as new, see How to set up your iPhone, iPad, or iPod touch as a new device.

Dec 31, 2010 | Apple iPhone 3G

1 Answer

My iphone model #A1241 got locked after I tried to download some music from itunes. I am only allowed to make emergency call and it is now asking to insert a valid sim card to activate


Firstly try your sim in another phone and see if it works...if NOT then the problem is with the sim and you need to contact your network provider. If it Does work then you will need to restore your phone as a new iphone wiping all data and re-activating it.

Hope this helps!

Use the following steps to restore your iPhone.


***** IF YOU CANT SEE YOU IPHONE IN ITUNES OR IT IS STUCK AT THE APPLE LOGO - POWER DOWN YOUR PHONE - HOLD DOWN THE HOME BUTTON FOR AROUND 6SECS WHILST CONNECTING TO ITUNES - RELEASE BUTTON - ITUNES WILL THEN APPEAR WITH MESSAGE SAYING IT HAS DETECTED IPHONE IN RECOVERY MODE & CONTINUE TO RESTORE YOUR PHONE - FOLLOW FROM STEP 6! ) *****
  1. Make sure you have the latest version of iTunes installed and running before attempting to update.
  2. Connect your device to your computer.
  3. Select your iPhone when it appears in iTunes under Devices.
  4. Select the Summary tab.
  5. Select the Restore option.
  6. When prompted to back up your settings before restoring, select the Back Up option (as seen in the image below). If you have just backed up the device, it is not necessary to create another.
    ht1414_03--back_up_settings-002-en.jpg
  7. Select the Restore option when iTunes prompts you (as long as you've backed up your device, you should not have to worry about restoring your phone).
    ht1414_04--restore_dialog-002-en.jpg
  8. Once the restore process has completed, the device restarts and displays the Apple logo while starting up:
    ht1414_05--restored-002-en.jpg
    iPhone only: For the iPhone only, after a restore, the iPhone displays the "Connect to iTunes" screen. Keep your device connected until the "Connect to iTunes" screen goes away or you see "iPhone is activated." If iTunes does not have an Internet connection, you cannot complete this step.
    ht1414_06--connect-002-en.png ht1414_07--activated-002-en.png
  9. The final step is to restore your device from a previous backup. Once your device is restored and-in the case of the iPhone-in the process of activating, you should be able to see the following in iTunes:
    ht1414_08--set_up-003-en.png
    Select the backup you want for your device and select the Continue button to complete your device's restoration.
If you do not want to restore from backup, select "Set up as new...

Dec 27, 2010 | Apple iPhone 3G

1 Answer

My iphone 3gs willnot on and not show me the apple logo


Instead of trying to update when you connect to iTunes you should try to restore the phone completely.

You can find the restore button in the lower right hand corner of your screen. If iTunes asks if you want to update click cancel. You just want to restore.

If it is still not turning on after it reappears in iTunes you should take it to Apple if it is still under warranty they will exchange it for you.

Feb 05, 2010 | Apple iPhone 3G

2 Answers

Restoring iPhone


Hi. My 2G iphone was connected to Itunes and it was accidently disconnected...now the screen is showing a UBB cord with an arrow pointing towards the Itunes logo. can you help?

Oct 05, 2008 | Apple iPhone Smartphone

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