Question about Dell Latitude D620 Notebook
I have a Dell Latitude D620. It has now been sent back to Dell twice. They claimed to fix the motherboard. The problem is that while using the laptop the screen will without warning black-out. I know the laptop is still receiving power because the lights indicating WIFI, Bluetooth, Power and Battery are still on. I have ruled out any viruses considering I borrowed the same laptop from a family member and had my hard-drive put into the loaner and the problem did not happen. I get back MY laptop and the screen is still having issues!! Please help!
It is the backlight! That laptop uses a fluorescent lamp. It is bad.
If you look carefully at the screen, you will see the Windows desktop (or whatebver you are running). It just needs to be lit up.... from the back. Tel them to replace the LCd screen or replace the lamp.
Hope this helps!
Posted on Sep 07, 2009
Testimonial: "Has happened a couple dozen times. Next time the screen blacks out I will look carefully to notice if the desktop is showing. THX"
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Aug 02, 2012 | Computers & Internet
Jun 07, 2011 | Dell Latitude D620 Notebook
Dec 20, 2010 | Dell for Latitude D620 Motherboard
Sep 27, 2010 | Dell Latitude D600 Notebook
Jul 19, 2010 | Dell Latitude D620 Notebook
May 15, 2010 | Dell Latitude D620 Notebook
Mar 28, 2009 | IBM DB2 Connect Enterprise Edition for PC,...
Dec 15, 2008 | Dell Latitude D620 Notebook
Sep 27, 2008 | Dell Latitude D620 Notebook
1,377 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: