When knob is in the off position still geting voltage to my heater relay there the heating element is still cherry red

Check the voltage to the oven. Also, check the contacts on the oven relay. (If the relay shows signs of having been overheated, the contacts are probably bad, but not every bad contact will cause visible overheat damage.)

Inspect all of the connection terminals in the wiring from the inlet power to the controller relay to the heating elements. A poor connection will overheat the wire but prevent proper heating of the element. Heavily oxidized or loose terminals should either be cleaned up or replaced. Since you say both elements have the problem, I would start first with the input power connection. That includes turning off the breaker to the oven and checking the wall socket.

If you have aluminum wiring to the wall socket, the connection may need to be redone. First verify that the socket is marked for aluminum wiring (Al or Al/Cu). Aluminum wire connection requires great care: the wire must be cleaned to expose shiny metal, then immediately coated with a special grease made for aluminum wiring before insertion into the socket terminals, and the terminals must be torqued to specification. Otherwise, you will eventually have a poor connection and possible fire hazard. If you don't see any grease on aluminum wire, that could be the problem. If you have copper wire, standard wiring procedures apply.

The bake element
is the heating element that is found at the bottom of the oven. Most electric ovens use both the bake element and the broil element in a bake cycle, with the bake element performing 90% of the heating. If the bake element isn't working, the oven may not heat. To help determine if the bake element is defective you should first do a visual check. If the element is blistered or separated then it should be replaced. If the element appears to look normal, then turn the oven on to a bake function for a minute and then turn it off.

Check the element for signs of heating and if it is still cold then it may be defective. Disconnect the power and then remove the back panel. First check the wires as they may have become loose or corroded. If the element appears to be fine visually, test it for continuity with a multi-meter. ( by placing the each of the meter prongs on each end of the heater element connectors) If the element is burned or no longer has continuity, it will need to be replaced. Depending on the manufacturer of the element, you will normally read between 19 ohms and 115 ohms

The oven safety valve
(also called the gas valve) is the part that ensures that gas is not released until the igniter has reached the correct temperature needed to ignite the gas. While this part can fail, it is uncommon. If the hot surface igniter does not glow you should first verify that you have voltage to the circuit. This is a live voltage check and should be performed by a qualified person. If voltage is lost at the valve terminals then you should verify the continuity of the bi-metal in the valve using a multi-meter.
Sometimes the oven thermostat or oven sensor can be calibrated wrong, or it may be faulty. If your particular range has an oven that uses an electronic thermostat, and the oven temperature is off by tens of degrees, you probably have to replace it.
On most units that have a mechanical thermostat, you can actually remove the thermostat knob, and adjust the knob to more accurately represent the actual setting of the thermostat. On many models, there's a screw on the back of the knob with a small calibration plate or ring. You can loosen this screw and adjust the calibration plate. Remember to tighten the screw again. If yours isn't adjustable, and the temperature is off by a large amount, you should just replace the thermostat.

Or Oven safety valve needs to be checked with multi meter ohms / voltage

check for a faulty valve body under the knob that is turning off the gas and not holding the on position

If you ask how many heating elements is there then my answer is two. Upper heater element with grill heater (1000 / 1900W) and ring heating element (2400W) that is positioned around the convection fan.

Dado

after pics see articles





Stove will not turn off CHECK

Temperature Control Thermostat

If the oven won't turn off the oven thermostat is often the cause of the problem. The electrical contacts inside the oven thermostat can weld themselves together and then the oven won't turn off. If this happens, turn off power to the entire appliance at the household circuit breaker or fuse. The oven thermostat usually cannot be tested and must be replaced if defective.

Oven Control Board

The oven control board has a set of relays that turn on and off power to the bake and broil circuits according to the customer settings and sensor input. If the oven won't turn off it could be that one of the relays on the oven control board is shorted closed, providing voltage to the heating circuit. It can be dangerous if the oven won't turn off. Don't leave the oven unattended without turning off power to the oven.

Relay board:
Some ovens are equipped with a relay board. This circuit board has several relays which control the switching of electrical current to the oven heat source. If the oven won't turn off it may be that one or more of the relays on the relay board have failed. If this happens replace the relay board. The relays on the board are not sold separately. ALSO CHECK THE BAKE AND BROIL ELEMENT.

: I offer free advice bcuz God is so good!





Oven clicks as if it is relighting almost constantly.

Old electric range ovens use a coil heating element called a resistive coil.
This is nothing more than an electrical wire encased in a sheath. They have flat black coils over rounded burner drip bowls that catch your drips and spills.
The newer glass-ceramic cook top style element produces heat that radiates through the glass top to the cookware above.

Gas ovens / stovetop that use gas and not electricity. These work by igniting gas and use actual flame on the the stovetop.

Newest cook top styles, such as the induction or halogen cook tops combine the same style to produce more even heating. Some of these ovens feature thermal limiters or thermostats that regulate the burner system. I offer free advice bcuz God is so good!

GAS OVENS
The spark igniter tip is dirty (can clean it with either a little wire brush or a piece of fine sandpaper).
2) The Pilot flame is too low, and the tip of the igniter is not in the flame good enough. (the flame acts as a circuit when it touches the tip & completes the circuit).
3) The spark module is no good and needs to be replaced.(But 1 & 2 are your best bet).
spark module does not sense the flame when it's on. The spark igniter is also the flame sensor which provides feedback to the spark module.

Make sure the igniter is properly aligned with the burner lighting holes and it is clean. All lighting holes must be clean too. You can enlarge them using a drill bit one size bigger.

If it would not fix the problem, replace the bake burner and the igniter.
There is a small chance for the spark module itself to be bad as well.

The oven safety valve
(also called the gas valve) is the part that ensures that gas is not released until the igniter has reached the correct temperature needed to ignite the gas. While this part can fail, it is uncommon. If the hot surface igniter does not glow you should first verify that you have voltage to the circuit. This is a live voltage check and should be performed by a qualified person. If voltage is lost at the valve terminals then you should verify the continuity of the bi-metal in the valve using a multi-meter.


ELECTRIC OVENS:

CHECK THE OVEN RELAY CONTROL BOARD Aclicking sound could be something wrong with a relay. Check for any loose connections around the main control board on your oven. The click you hear is a relay losing power and switching back on. If the clock resets then something is causing power interruptions to the board.

: I offer free advice bcuz God is so good!



Oven comes on and off intermittently or heats very little:

If the timer feature is activating and you have not touched the timer button at all, this would have to be a failed Electronic Oven Control. The timer button is either shorting at times or closing on its own from heat or moisture. The Electronic Oven Control would need to be replaced to repair the problem.

Or Why does it take the oven so long to bake?
When the food is taking way too long to bake, it's probably a weak bake ignitor. Replacing the ignitor usually fixes this problem, but you probably want to verify that the ignitor is the problem before replacing it.

Sometimes the oven thermostat or oven sensor can be calibrated wrong, or it may be faulty. If your particular range has an oven that uses an electronic thermostat, and the oven temperature is off by tens of degrees, you probably have to replace it.
On most units that have a mechanical thermostat, you can actually remove the thermostat knob, and adjust the knob to more accurately represent the actual setting of the thermostat. On many models, there's a screw on the back of the knob with a small calibration plate or ring. You can loosen this screw and adjust the calibration plate. Remember to tighten the screw again. If yours isn't adjustable, and the temperature is off by a large amount, you should just replace the thermostat.

Or Oven safety valve needs to be checked with multi meter ohms / voltage

ALSO Test the Burner Heating Element
The stove's burner heating element is a coil of metal sheathed in an insulator. Electrical current travels through the element. Resistance to the passing of electrical current causes the element to heat up. A precise temperature cannot be set for a burner, instead it is turned on and off repeatedly by the control to the achieve an average temperature. When it is set to a low temperature, the element is cycled on and off more frequently. For high temperatures, the heating element is energized longer with fewer on and off cycles. Some burners have two elements, with the second only being used only for high heat settings.
Before testing the heating element, unplug the appliance or shut off the power at thefuseboxorbreaker panelto avoid an electrical shock hazard.
When a burner does not heat at all, or only heats up to a lower than expected temperature, the problem is likely to be with the heating element, the temperature control switch, or the wiring. If it only heats at the highest temperature, the problem is with the control or an electrical short, not the burner. If the burner works only intermittently, the problem is likely in the wiring or connectors. To test the heating element, try the following steps.
First, disconnect the heating element from the stovetop. In most cases, this is done by lifting up the burner on the side opposite of the terminals (the part of the burner that disappears under the stovetop). Remove the decorative ring.
Inspect the style of connection. If the burner element has visible blades that fit into the receptacle block, pinch the block with one hand, and pull the heating element free with your other hand. If the terminal block clamps over the element, the housing must be removed and the burner wires disconnected. Unsnap the metal piece or remove the screw that secures the receptacle block and then disconnect the element.
Inspect the heating element. If you find bubbles, warping, or damage to the insulation sheath, the burner must be replaced. If the terminals are dirty or corroded, this can cause poor temperature control, intermittent problems or complete failure to heat. Clean the terminals with steel wool or very fine sand paper to restore good conductivity.
Test theresistanceof the heating element using amulti meter. Set the multi meter to the ohms setting X1 and touch one probe to each of the terminals. A normal reading is typically somewhere between 20 and 120 ohms. The exact reading differs by manufacturer and mode. If the meter reads infinite resistance or the other extreme of the scale, zero resistance, then the element is damaged and should be replaced. If the measured resistance differs significantly from the expected range, the element is probably bad, but if possible, determine from the manufacturer what the actual resistance should be.
To test for a grounded or shorted element, touch one probe to the surface of the burner and the other probe to each terminal in turn. If you get continuity at any time, the heating element is defective and should be replaced.
The reason for my free advice is GOD is good!

the surge from the original element burning out has destroyed the control board if you can't hear the relays on the board clicking when you power up the elements bake or broil then its either the low voltage side of the board,if you hear clicking then the relays are working but the contacts are burned out and can't pass the current to heat the oven or briol elements

1.Aclicking sound could be something wrong with a relay. Check for any loose connections around the main control board on your oven. The click you hear is a relay losing power and switching back on. If the clock resets then something is causing power interruptions to the board.
2.
3.Even a bad relay door switch will hinder your oven from operating.

If your oven has internal fuses, a wiring or component problem could have caused a fuse to blow. A blown fuse is an indication that a component has shorted or failed, and the problem will need to be corrected. Most ovens that use fuses will have an indication of the circuits that are affected by a particular fuse. If an oven fuse has blown, then you should inspect the oven element and the associated wiring to determine the cause before replacing the fuse.

THINGS TO CHECK:

the broil element
is the heating element that is found at the top of the oven and produces a very high heat for broiling. If the broil element isn't working, you should first do a visual inspection for signs that the element has blistered or separated. If the element appears normal then you can check for continuity with a multi-meter. Remove power from the appliance before performing this test. Remove the back panel and locate the terminals for the broil element and inspect the terminals and wires for signs of overheating or damage.

If there is no continuity then the element will need to be replaced. If the wires are damaged then they will need to be repaired. If the element is ok then you will need to check the broil circuit to determine the cause. This involves live voltage checks and should only be performed by qualified persons. Components to check include fuses, if the range is equipped, and oven control thermostat or electronic control. Depending on the manufacturer of the element, you will normally read between 19 ohms and 115 ohms


The bake element
is the heating element that is found at the bottom of the oven. Most electric ovens use both the bake element and the broil element in a bake cycle, with the bake element performing 90% of the heating. If the bake element isn't working, the oven may not heat. To help determine if the bake element is defective you should first do a visual check. If the element is blistered or separated then it should be replaced. If the element appears to look normal, then turn the oven on to a bake function for a minute and then turn it off.

Check the element for signs of heating and if it is still cold then it may be defective. Disconnect the power and then remove the back panel. First check the wires as they may have become loose or corroded. If the element appears to be fine visually, test it for continuity with a multi-meter. ( by placing the each of the meter prongs on each end of the heater element connectors) If the element is burned or no longer has continuity, it will need to be replaced. Depending on the manufacturer of the element, you will normally read between 19 ohms and 115 ohms

The oven safety valve
(also called the gas valve) is the part that ensures that gas is not released until the igniter has reached the correct temperature needed to ignite the gas. While this part can fail, it is uncommon. If the hot surface igniter does not glow you should first verify that you have voltage to the circuit. This is a live voltage check and should be performed by a qualified person. If voltage is lost at the valve terminals then you should verify the continuity of the bi-metal in the valve using a multi-meter.

First, check the back of the oven. See if the lil red button can be pressed in. Then check the IR Element, usually you can see the wires burned or damaged where it enters the oven by the snap rings. This was a design flaw from the manufacturer of the element of which turbochef has taken care of.

COMPONENTS
IR Element
The IR element - a dual coil type heater - is located
in the bottom of the oven cavity. The first coil is the
heating coil. The second is the IR thermocouple
wire. The heating coil outputs 3000 watts at 208
VAC. The heating coil's resistance is 14.4 ohms at
room temperature.
The thermocouple coil is a Type K thermocouple
with a resistance of approximately 20 ohms at the
splices located approximately 6 inches from the
heater and 40 ohms measured at the extension wires
at the I/O control board.
The IR element is controlled via the K5 solid state
relay and the IR thermocouple via the I/O control
board.

Its typically an easy quick fix.

your oven is electric yeah? the hot air element shouldnt be glowing like that, it glows with the door open? the oven has a over temp stat so if the oven got too hot then it would trip out, if it does then the solid state relays will have to be changed, but if it carries on as normal then shouldnt worry

Found the fault. It's the heat ring in the main oven. MAKE SURE THE MAINS POWER IS OFF PRIOR TO COMMENCING THIS WORK!!!!! 1.Simply remove the four screws that fix the fan surround in the main oven. 2.Remove the rear cover fixing screws and remove the rear cover. ( the cable passes through this so just rest it to one side ). 3.Remove the two push on spade connectors from the heater element ( positioned just down and to the right of the fan assembly ). 4.Remove the four heater element fixing screws from inside the main oven. 5. The tricky bit. . . There is one more fixing at the top of the fan in the main oven. I could not get the fan off its spindle, but the next step sorted this out. 6.Remove the three fan fixings from the rear of the oven. This allows the fan to wobble/move enough in the oven to remove the final heater fixing screw at the top of the fan. 7.Pull the heater element into the main oven. No doubt it has a very grey and flakey appearance to part of it! 8.Buy a new one and replace it in reverse order, remembering to replace all fixing screws as you go. 9. If you forget which way the cables on the heater element go, the one with the red marks on it goes to the left as you look at the back of the oven from the outside. ( nearest the fan assembly ) I know this all looks a bit long winded, but it really is quite simple if you follow the notes above! Hope this helps someone. Might just save a ridiculous call out charge from the professionals!!!! Best of luck, Keith.