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Posted on Aug 24, 2009
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I have tryed to get on line but my pass word will not work.try to get info. but can't had comp. check fr vires found none think smone got my info and changed it please help this is not my comp.

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  • Posted on Aug 24, 2009
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Joined: Mar 24, 2009
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If you need a password to get online and it's not working, you need to contact your ISP, either to reset your password or check your account setup. Usually there is a way to email them a message about your situation, if you go to their support page. Sometimes if the bill's not paid they'll block an account, but otherwise, they are the only ones who can help you to regain access.

I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread.
If I've managed to answer your question or solve a problem, please take just a moment to rate this post....thanks!


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