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Posted on Aug 18, 2009
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Unable to access internet using Vista and linksys router All other computers have no problem WEP 128 bit wiht channel and index and 26 character key. New laptop has Vista on it. If unable to connect will return to store. No one seems to know what the problem is. Comcast. Microsoft, Best Buy Geeks, Bloggers.

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  • Microsoft Master 1,997 Answers
  • Posted on Aug 18, 2009
efs_perpends
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Give us a few more details about the system and the router. What make& model laptop, what model router?
In the meantime, use this MS page and links within, and the troubleshooter here & here to check the network setup on the new computer. (Make sure you have turned the wi-fi card on, if you're not using the ethernet connection. See the computer user's guide for how to do that.)

I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread.
If I've managed to answer your question or solve a problem, please take just a moment to rate this post....thanks!

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  • Master 1,738 Answers
  • Posted on Aug 18, 2009
Anonymous
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You have to install ipx and spx protocols under tcp/ip

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0helpful
1answer

Want a secure line

kb19073-001_en.png NOTE: Image may vary depending on the type of router and computer you are using.
To setup your router's wireless security settings:
i. Accessing the web-based setup page
ii. Setting-Up the Wireless Security
Accessing the web-based setup page

Step 1:
Access the router's web-based setup page by opening a web browser. On the Address bar, enter your router's local IP address then press [Enter].

NOTE: The default IP Address of Linksys routers is "192.168.1.1". For instructions on accessing the web-based setup page using a Mac computer, click here.

Step 2:
When the login prompt appears, enter your router's Username and Password.

NOTE: The default password is "admin" and the Username field is left blank. If you have set a password before but forgot it, you need to reset the device. For instructions on how to reset a Linksys router, click here.

Step 3:
On the Setup page, click the Wireless > Wireless Security.

NOTE: If some of the tabs are missing in the web-based setup page, upgrade the firmware of your router. For instructions, click here. You can also set the wireless security of your Linksys E-Series routers with Cisco Connect. To learn how, click here.

kb19073-002_en.png

On the Wireless Security sub-tab, there are various wireless security options that you can choose from.

kb19073-003_en.png

However, as mentioned earlier, the three most commonly used security modes are WEP, WPA Personal (or WPA Pre-Shared Key), and WPA2 Personal. The instructions below will show you how to set up the following security modes. On the other hand, the WPA2/WPA Enterprise Mixed Mode, WPA Enterprise, WPA2 Enterprise, and RADIUS security modes will only work if the router is connected to a RADIUS server.
Setting-Up the Wireless Security



Wired Equivalent Privacy (WEP)

WEP can be a 64-bit key with 10 hexadecimal digits or a 128-bit key with 26 hexadecimal digits. This encryption will prevent other users from connecting to your wireless network. It will also protect your wireless transmissions from being accessed by other users.

NOTE: In case the screen on your router's web-based setup page looks different, click here.

Step 1:
On Security Mode, select WEP.

kb19073-004_en.png

Step 2:
Under WEP Encryption, select 40 / 64-bit (10 hex digits) and enter a unique word in the Passphrase field.



NOTE: The 128-bit key uses a higher level of encryption compared to the 64 bit WEP. It uses a 104 bit (26 Hex Character).

Step 3:
Click the Generate button and copy the string of letters and numbers displayed in the space provided for Key 1. The Key 1 contains the wireless password.

NOTE: You can also create your own Wireless Password (Key 1) given that it is in hexadecimal format. The hexadecimal system consists of the characters 0,1,2,3,4,5,6,7,8,9,A,B,C,D,E, and F. You can only choose 10 characters (in any given order) from that set.

kb19073-006_en.png

Step 4:
Click kb19073-007_en.png.

Wi-Fi Protected Access (WPA)

Wi-Fi Protected Access (WPA) is a Wi-Fi standard designed to improve the security features of WEP. WPA is stronger than WEP encryption. PSK and PSK2, the two types of WPA, give you a choice between two encryption methods: the Temporal Key Integrity Protocol (TKIP), which incorporates Message Integrity Code (MIC) to provide protection against hackers, and Advanced Encryption System (AES), which utilizes a symmetric 128-Bit block data encryption.

NOTE: For older versions of Linksys routers, WPA Personal is also referred to as WPA Pre-Shared Key. Refer to the image below for an example.

kb19073-008_en.png


To set up WPA Personal on a Linksys router, follow the steps below:

Step 1:
On Security Mode, select WPA Personal.

kb19073-009_en.png

NOTE: If you are unable to find the WPA Personal or WPA2 Personal in the list of choices for the Security Mode then you might need to upgrade the firmware of your router to its latest version. Upgrading the firmware can fix the bugs of the previous version and update its other features.

Step 2:
Enter your Passphrase.

NOTE: The Passphrase must consist of at least eight characters and is case-sensitive.

kb19073-010_en.png

Step 3:

Click kb19073-011_en.png.

0helpful
1answer

Trying to connect wii to wireless internet and recieving a error message code of 51331


Hey there. Hope this helps.

51331: this error is caused by the Wii being unable to connect to the access point

So what you need to do:

Try changing the channel of your wireless router to either channel 1 or channel 11 which can increase download speeds.

If your router is using WEP encryption

  • Ensure your key is hexadecimal, consisting of 0-9 or A-F only, no other special characters or letters.
  • 64 bit encryption requires your WEP key to be 10 characters consisting of numbers or leters A through F.
  • 128 bit encryption requires your WEP key to be 26 characters consisting of numbers or leters A through F.
If your router is using WPA encryption, the Wii is compatible with :
  • WPA - PSK(TKIP)
  • WPA - PSK(AES)
  • WPA2 - PSK(AES)
If your router is using MAC filtering, ensure the Wii MAC address has been added to the list of approved MAC address on your wireless router settings.
0helpful
1answer

How do I install my WEP number

go to 192.168.1.1 If you have already configured the router for internet access, then just click on "configuration" otherwise, go through the steps to configure it according to your ISP's instructions, then click on configuration. then wireless. Then go down to privacy settings.

Pick which authentication type to use ( I recomened open)
Then pick the highest encyption meathod that all of your wireless devices are capable of. 64-bit, 128-bit or 256-bit.

Most devices use 64 and 128 bit, but if all of your devices use 256, then use it. Then create a wireless key to use.
If key select is selected, the WEP Key is treated as a string of text characters, and the number of characters must be either 5 (for 64-bit encryption) or 13 (for 128-bit encryption) or 29 (for 256-bit encryption).

If not selected, the WEP key is treated as a string of hexadecimal characters, and the number of characters must be either 10 (for 64-bit encryption), 26 (for 128-bit encryption), or 58 (for 256-bit encryption). The only allowable hexadecimal characters are 0-9 and A-F. (My hint is to use hexadecimal, it is eaiser)

If you would like to create a new WEP key go to this site (http://www.powerdog.com/wepkey.cgi) and type in a passphrase and click generate. it will generate 4 64-bit keys and 1 128-bit key.

choose the best bit 64 or 128 bit, then copy and paste it into the correct key box(es)
0helpful
1answer

Not able to connect the sons Nitendo DSi to the internet. They are asking for the WEP Key but on my home hub there is only a WPA Key. BT have told me to connect to you to ask for support.

If your using WPA and your Nintendo DS only supports WEP Encryption theres no way you can connect it to the internet. WEP encryption is different from WPA.

WEP key uses hexadecimal - using characters 0-9, A-F or ASCII format. The ASCII format is easier to remember. The ASCII string is converted to HEX over the network.

Example of WEP key encryption are:

*64-bit hexadecimal keys are exactly 10 characters in length. (12345678FA is a valid string of 10 characters for 64-bit encryption.)
*128-bit hexadecimal keys are exactly 26 characters in length. (456FBCDF123400122225271730 is a valid string of 26 characters for 128-bit encryption.)
*64-bit ASCII keys are exactly 5 characters in length (DMODE is a valid string of 5 characters for 64-bit encryption.)
*128-bit ASCII keys are exactly 13 characters in length (2002HALOSWIN1 is a valid string of 13 characters for 128-bit encryption.)

WPA Key is entered as a pass phrase between 8 to 63 alphanumeric characters in the ASCII format at both ends of the wireless connection. Although PSK accepts a minimum of eight characters, for proper security, it is a good idea to use ample length and should not use a commonly known phrase. This phrase is used to generate session keys that are unique for each wireless client.

To resolved the issue you have an option to change the WirelessSettings on your router to WEP instead of WPA since WEP is also a secured netwrok. however you need to keep in mind that if you change the encryption you need to configure all othere device connected to the router via WPA and change the settings to WEP.


Thanks for using Fixya
0helpful
1answer

I downloaded Windows 7 and my wireless laptop won't connect to my 2wire. Where can I get new security key code or info get my laptop to work?

Hey pkkern,
.
Your default 10 digit security is located on the bottom of your router.
.
If you want to change it or for some reason your default key is no longer working we will have to get into the routers configuration homepage.
.
To access this open up your Internet browser and write in this address, (which is your routers address) 192.168.1.254.
.
If your routers homepage does NOT open up check to make sure you have no software firewalls
.
Click the Home Networking tab at the top of the 2Wire Home page.
.
Click EDIT SETTINGS located on the right panel (Status at a Glance) under the Wireless Settings heading.
.
You will see a wireless network security section, use the following information to select a custom wep-key.
.
Change your wireless settings and use the following information if you want to change to a custom WEP key. 64-bit hexadecimal keys are exactly 10 characters in length. (For example, 123456789A is a valid string of 10 characters for 64-bit encryption.)
128-bit hexadecimal keys are exactly 26 characters in length. (For example, 456FBCDF123400144445271730 is a valid string of 26 characters for 128-bit encryption.)
64-bit ASCII keys are exactly 5 characters in length. (For example, GMODE is a valid string of 5 characters for 64-bit encryption)
128-bit ASCII keys are exactly 13 characters in length (For example, 2008SUNSSWIN1 is a valid string of 13 characters for 128-bit encryption.)

Thanks for using fixya!
If you need information just comment in this thread and I will get back to you, don't forget to leave feedback!
Cheers,
0helpful
1answer

Does not save wireless security settings

Encrypting the network blocks any unauthorized computer from accessing the network and using its broadband connection. To enable WEP on the router,

1. Open your default browser and enter the following IP address into the address bar: <http://192.168.1.1>
2. When prompted for a username and password type “admin” on password, unless you have previously changed the password of the router, and hit OK. This will bring you to the Setup page of the router.
3. Depending on the firmware of the router. Click on the WEP Key Settings button. Or you can click the Wireless tab and select Wireless Security. Or you can click the Security Tab and select Wireless.
4. From the WEP/Security Settings window, you may enable 64 or 128 bit WEP then enter your Password on the Passphrase field and click on Generate. Make sure to copy the characters on Key 1-4 on a piece of paper before you hit APPLY. You will be needing this once you enable WEP on the wireless PC’s. Also take note that if you enable 64 or 128 bit on the router, this should be the same WEP level that you will enable on the wireless cards.

To put in the network key in your wireless adapter follow the steps below:

WEP Encryption XP's Wireless Zero Configuration ( Advisable for XP PC's )

1. Go to start>Control Panel>Network Connections>Right click on the Wireless connection then click on Properties>Click on the Wireless Networks Tab
2. From the Wireless Network Connection properties window, under the Preferred network click on Add then type your SSID on the SSID field and check the box for Data Encryption then then uncheck “The Key is provided for me Automatically”
3. Type your WEP Keys on both the Network Key and Confirm Network Key field. (This set of characters should be identical to the WEP Keys Settings on the router. For 64-bit WEP you should have 10 characters, for 128-bit you should type in 26 characters.) Then hit OK and then OK again.
4. After hitting OK a pop-up should appear on the lower right hand side saying “Connected”. Try pointing your mouse arrow on the lower double monitor icon.
5. Restart your PC

WEP Encryption using the Linksys WLAN Utility ( 98/Me/2000 )

Make sure that the WLAN utility of the Linksys adapter is already is installed. If not, you may follow follow the procedures below for "Installing the Linksys WLAN Utility"

1. Click on Start then Programs, then click on anything that says something about the Linksys Wireless Adapter. On the menu, select either WLAN Utility or Wireless Configuration Utility
2. On the lower right-hand side of your screen, double click on the Linksys Icon. This will bring up the WLAN Configuration Utility.
3. Click on the Profiles Tab. Make sure that the SSID that is set to default is your routers SSID. Highlight Default then hit Edit.
4. Select Profile Wizard. Continue to click the Next button, until you get to the Security Settings Window.

OR select Expert Mode then Next. Then click on Security Settings
5. Set the same WEP level that you have enabled on the router. ( ex. 64 or 128 )
6. Type your WEP Keys. This set of characters should be identical to the WEP Keys Settings on the router. For 64-bit WEP you should have 10 characters, for 128-bit you should type in 26 characters.
7. Hit OK then Next. On Confirm New Settings click Yes. And then click “Activate New Settings Now”
0helpful
1answer

HP laptop not recognizing Linksys Wireless B Security Key..

The WEP encryption is consist of 10 characters for 64 bit hex, 128 bit hex is 24 characters and WPA is 8 to 63 characters. So it seems that you have a vista computer? The compatible encryption for vista is WPA, sometime using WEP it is not working properly. So I might advise you to access the configuration of your router (192.168.1.1) and change the wireless settings of your router to WPA-Personal.
0helpful
1answer

Cant conect to internet

  • Wii Error Code 51300 - 51399
  • This error is caused by the Wii being unable to connect to the access point.

    To solve this error : 

    Try changing the channel of your wireless router to either channel 1 or channel 11 which can increase download speeds.

    If your router is using WEP encryption
  • Ensure your key is hexadecimal, consisting of 0-9 or A-F only, no other special characters or letters.
  • 64 bit encryption requires your WEP key to be 10 characters consisting of numbers or leters A through F.
  • 128 bit encryption requires your WEP key to be 26 characters consisting of numbers or leters A through F.

    If your router is using WPA encryption, the Wii is compatible with : 
    WPA - PSK(TKIP)
    WPA - PSK(AES)
    WPA2 - PSK(AES)

    If your router is using MAC filtering, ensure the Wii MAC address has been added to the list of approved MAC address on your wireless router settings

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