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efren atienza Posted on Jan 06, 2018
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My fisher and paykel smartdrive washing machine sensing balance error even when machine is empty, how do I fix it

1 Answer

Eric Taylor

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  • Master 590 Answers
  • Posted on Jan 17, 2018
Eric Taylor
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Joined: Mar 15, 2008
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Call the paykel engineer for a quote as this is a paykel problem only eric

5 Related Answers

Anonymous

  • 1294 Answers
  • Posted on Dec 29, 2007

SOURCE: Fisher and Paykel - SmartFisher and Paykel - SmartDrive (9) Excellence 7.5 - Pump Blockage

Check your exit hose spigot, it may be clogged. This is if your filter is all clean. There should be air for passage in the standpipe behind. Your hose should not fit airtight into the standpipe and neither too deep into it. Snaking out your standpipe would be good too.

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Anonymous

  • 1 Answer
  • Posted on Aug 02, 2008

SOURCE: Our Fisher and Paykel Pride

Sounds like your pump is blocked. **UNPLUG the machine**. lift or drag the machine to a spot where you can let the water dump out. The water comes out fast and makes a big mess. Tilt the machine back. On the front-right underside of the machine you will see the pump with the fan hanging down. Unplug the white plug and the earth cable from the back of the pump. You might notice that there is a white plastic clip that you can move to the side. Hold the clip out and twist the pump clockwise. At this point the pump will drop out and water will go everywhere. Try and take the pump out kinda fast so that the coil does not get too wet while the water is dropping out. you might find a blockage (coil, hair clip, underwire etc) sticking out from where the pump impeller sits. Pull out your blockage and check that the pump spins freely when you spin it by hand. If it does not spin freely you need a new pump.

Now, after you unblock your pump, you can put it back together the same way you took it off. Make sure the white plug is not wet before plugging it into the pump and make sure the pump coil is dry too! use a blowdryer to dry for a minute if unsure. When twisting the pump back in, the wires should be at the back of the machine and the earth cable is kinda close to the rotor (motor). Make sure the pump is sitting flat so the seal works too. That clip should click lock back into place to hold the pump from turning. The washer will not spin until all the water is out in case you are wondering. Hope this helps!

Anonymous

  • 1 Answer
  • Posted on May 17, 2009

SOURCE: fisher and paykel 7.5 smartdrive washing machine, no power

If there is power and all your lights are lighting up but you get no responce from the machiene eg no spin, water filling, wash cycle or drain then it will be the sensor for the lid it will have coroded but this is an easy fix , I hope this helps

Anonymous

  • 3 Answers
  • Posted on Feb 20, 2010

SOURCE: fisher & paykel washing machine fault codes

I have a Fisher & Paykel GW609AU Smartdrive Excellence 6.5 Washing Machine that would start then stop then start then stop a few more times before eventually beeping.
I fixed it by bypassing(joined the white and yellow wire) the trip out switch which is located under the control module(one screw to remove).Now it Works.

Anonymous

  • 3 Answers
  • Posted on Feb 20, 2010

SOURCE: Fisher & Paykel Smart Drive 7.5 washing machine.

Unplug the machine have someone tilt the machine back and look under the machine for a little fan on a motor give it a turn to see if it spins it might just be sticky or it may need replacing.

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1answer

Fisher Paykel GWL11- US Washer

- Motor control module fault:
Fisher and Paykel washing machine error 1:
Primary Source: Motor control module.
Action: Replace motor control module.

3 - Motor control module fault:
Fisher and Paykel washing machine error 3:
Primary Source: Motor control module.
Action: Replace motor control module.

9 - Size setting fault:
Fisher and Paykel washing machine error 9:
Primary Source: Motor control module.
Action: Reset machine size as per service manual instructions. If fault repeats replace Motor control module.

10 - Temperature Sensor (Thermistor) Error:
Fisher and Paykel washing machine error 10:
Primary Source: Thermistor.
Action: Replace Thermistor.

11 - Pressure Sensor Fault:
Fisher and Paykel washing machine error 11:
Primary Source: Pressure Tube.
Action: 1 - Empty all water from the machine. Remove pressure tube from pressure sensor, clear pressure tube of any water and reconnect tube (blow down the tube is necessary). 2 - If fault repeats, replace Motor Control Module.

12 - Flood Protection Error:
Fisher and Paykel washing machine error 12:
Primary Source: Water Valves.
Action: If the water valves are on continuously, check that the water valves turn off mechanically by disconnecting power to the machine.
Secondary Source: Pump System.
Action: Check pump for blockage and drain hose for correct height(end not immersed in water) or kinked.
Tertiary Source: motor control module.
Action: If water valves are been driven on electrically, replace motor control module.

36 - Water Leak Fault:
Fisher and Paykel washing machine error 36:
Motor control module has needed to top up the water level more than 4 times during wash/rinse cycle. Most likely cause is waster siphoning out or the machine has developed a leak.
Primary Source: Drainage system.
Action: Check that the hose is not less than 850mm from the ground
Secondary Source: Pressure tube.
Action: Make sure the pressure tube is fitted correctly and doesnt have any holes.

37 - Blocked pump:
Fisher and Paykel washing machine error 37:
Primary Source: Drain System.
Action:
1. Check that the drain hose has not been kinked.
2. Check the length of the hose. 1m is maximum extension.
3. Check drain pump winding for open circuit.(Note: Pumps are fitted with a thermal cut out and will reset after cooling)
4. Check for physical blockage to pump and hoses.

38 - Pressure Sensor Fault(empty reading during wash cycle):
Fisher and Paykel washing machine error 38:
Primary Source: Pressure tube.
Action: Check if tube is fitted correctly, check for blockages or holes in the pressure tube.
Secondary Source: Motor Control Module
Action: Replace the module.

39 - Pressure Tube Fault:
Fisher and Paykel washing machine error 39:
Same as fault 38.

40 - Bowl Dis-engage Fault:
Fisher and Paykel washing machine error 40:
Primary Source: Mechanical.
Action:
1. Check that there are no clothes or other foreign objects preventing the clutch from re-engaging. Excessive suds can also stop the bowl rotating.
2. Check the clutch splines for physical damage.
3. Check that the pressure tube has not come off, kinked or blocked(blow down the tube.
Secondary Source: Motor Control Board.
Action: Change Board.

43 - Out Of Balance Switch Fault:
Fisher and Paykel washing machine error 43:
Motor control module has found that signal returning from the out of balance switch indicates that the switch is permanently on or the harness to it is disconnected.
Action:
1. Check the level of the machine.
2. Check wiring to the switch.
3. Check switch for continuity and corrosion.

44 - Water in Bowl During Spin:
Fisher and Paykel washing machine error 44:
Primary Source: Drain system.
Action: Check for blockages/kinks in drain hose and function of the drain pump.

48 - Hot and Cold Inlet Valve Incorrect Signal:
Fisher and Paykel washing machine error 48:
Primary Source: Wiring.
Action: Check the wiring.
Secondary Source: Inlet Valves.
Action: Check the resistance of the coils.
Tertiary Source: Motor Control Module.
Action: Change Module.

49 - Cold Water Inlet Valve Faulty:
Fisher and Paykel washing machine error 49:
Action: See fault 48.

50 - Hot Water Inlet Valve Faulty:
Fisher and Paykel washing machine error 50:
Action: See fault 48.

51 - Diverter Valve Fault:
Fisher and Paykel washing machine error 51:
Primary Source: Blocked diverter valve.
Action: Check for foreign objects in the valve.
Secondary Source: Motor Control Module & Diverter Valve
Action: Plug the machine into the power point but off at the control panel. Check voltage on the plugs at the diverter valve. If voltage around 230V, change diverter valve and motor control module
0helpful
1answer

My fisher and paykel eco washer spins weirdly and makes lots of noises

Noisy
If the user is complaining about noise, it may be in a number of different areas. Is the noise during
spin? Is it a banging sound? This would typically be the drain hose, inlet hoses, mains lead or
harness. If it is an out of balance noise, check that the machine is level and stable. Check the
bias spring and balance rings. Remove the inner bowl and check that its weight is within
specification (Refer Section 1.12).
If it is a 'clunk' that occurs up to 3 times per cycle, this would be a bowl check and is completely
normal. It occurs when SmartDrive is draining and 3/4 empty. This is a 'feature' and a noise that
cannot be reduced.
Other things to check are:
• Is SmartDrive level and on all four feet equally.
• Check the mains lead, inlet hoses and drain hose outside the wrapper, behind SmartDrive.
• Check the harness and drain hose inside is not banging on the wrapper during spin.
• Check the bias spring is fitted correctly.
• Check the 2 balance rings in the inner bowl contain water. Check the bowl weight.
• Check for noisy suspension rods.
0helpful
1answer

Fisher and Paykel SmartDrive 5.5

Hi Craig
Was the drum was banging with no load in it.
It can be two things suspension rods or the bowl is faulty.
All the water has leaked out of the ballast rings on the bowl,
causing it to go out of balance.
0helpful
1answer

I have a Fisher and Paykel Smartdrive 9 washing machine that won't fill. It starts then stops and continues to do so, then stops altogether and beeps. Can anyone help??

The error code is displayed when its beeping.
I don't know the error code, so It can only be three things,
Out of balance switch,Lid magnetic reed switch,Or Rotor position sensor,Your error code would help me work out witch one of these are faulty. to work out your error code look at picture below.
Add up the lights that are on.
2_11_2013_1_58_23_pm.jpg
0helpful
1answer

Fisher Paykel Smartdrive MW058K error code 106

106. (01101010) Display Module to Motor Control Module Communications Error
These faults are reported when the Display Module detects an error in the communications
between the Display Module and the Motor Control Module.
Primary Source: Display Module.
Action: Replace Display Module.
Secondary Source: Motor Control Module.
Action: Replace Motor Control Module.
0helpful
1answer

My smartdrive 508 " beeps"

make sure yourhot and cold taps are on even when on a cold wash and see how you go
1helpful
3answers

Fisher and Paykel MW058U won't fill

Fault is out of balance switch stuck on i removed and cleaned mine with crc but if still stuck on may need replacing hope this solves your problem
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