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Angela House Posted on Oct 08, 2017
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My Whirlpool Energy Smart Water Heater, Model ES50R92-45D will not unlock after holding the lock button for 3 seconds or longer???

Originally I could not set the temp on my water heater as it would fluctuate between 80 and 150 and would not stay put. Company sent me a new ESM Replacement Kit and the lock button does not work so I can't use any of the buttons on the new module. They then sent another replacement module and it does the same thing. Am I doing something wrong or have I just received two bad modules?

1 Answer

John Kahts

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  • Expert 52 Answers
  • Posted on Oct 08, 2017
John Kahts
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Joined: Feb 29, 2016
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A button any remote should only be pressed once, unless another function is available. By keeping the button in, it may go into another mode. The golden rule is to press the button firmly and only for a short period. When a remote does not do its job of sending the signal, people tend to press harder. This practice aggravates the problem, which normally is a flat battery.

Testimonial: "That is not the problem. I was always unable to unlock the original module by holding the 3 seconds as stated in the instructions until the lock icon went off. The 2 new ones I was sent the background light comes in on when touched but the icon never goes out therefore none of the buttons will work as they are still locked."

5 Related Answers

Big Poppa Ma

Big Poppa Marv

  • 302 Answers
  • Posted on Dec 08, 2008

SOURCE: Electrical

I would check the fuses and relays along with the ground wires. Something as minor as a ground wire can throw everying into havoc so i would start there and work you way up to the ECM.

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Anonymous

  • 7 Answers
  • Posted on Mar 13, 2009

SOURCE: TEMPERATURE FLUCTUATES AND HEATER DOSENT WORK

Try checking the antifreeze level

Anonymous

  • 1 Answer
  • Posted on Apr 06, 2009

SOURCE: 2005 GRAND PRIX HEATER MODULE

http://www.grandprixforums.net/f73/water-floorboard-take-2-permanent-fix-6961.html Here is a link that I found over the weekend as I was getting water dripping onto the passenger side floorboards from the heater motor while in the car wash. The part # in the attached link is 15794785. This is a GM # for a deflector that fits under the cowl. Hopefully this helps you.

Anonymous

  • 462 Answers
  • Posted on Jul 12, 2009

SOURCE: transmission wont shift to second

DON'T KNOW WHAT YEAR YOU HAVE BUT THE TRANSMISSION MODULE NEEDS TO BE PROGRAMMED TO WORK PROPERLY.

Anonymous

  • 6982 Answers
  • Posted on Dec 02, 2009

SOURCE: Water temp gage sometimes it works and sometimes it doesn't

Likely the temp sending unit has failed. They aren't very expensive. One on 4.0 engine is on the thermostat housing but don't know which engine you have.
Blower problem could be the resistor pack but not sure exactly where it is on yours, it is always on the heater box and generally looks like a flat fiber plate with four wires going to it.

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Related Questions:

1helpful
1answer

How can I unlock the digital thermometer control so that I can change the setting. I have a energy smart Whirlpool water heater

CONTROL PANEL LOCK - Holding this button for more than 3 seconds switches the lock mode on or off. When the User Module is locked, a symbol and "Lock" text will be visible on the display.

No model posted, so used the following energy smart
http://www.whirlpoolwaterheaters.com/media/123507/318686.pdf
1helpful
1answer

I have a whirlpool water heater model 333j50rd045v no green light on control box and no hot water do have 220 into the unit the unit is about 12 yrs old

You have energy-smart electric water heater?
Control box might be bad.
Copy following link for troubleshoot manual, and whirlpool phone number for replacement parts etc:
http://waterheatertimer.org/Whirlpool-Energy-Smart-electric.html

Gene

If you need further help, I’m available over the phone at https://www.6ya.com/expert/gene_9f0ef4df2f9897e7

0helpful
1answer

Water heater heats water and then cuts off. I replaced the lower element with a guaranteed for life element. It still heats up and cuts off. There is a control box on top that allows for an easy reset. ...

1) Bad thermostat or thermistor depending on model.
Whirlpool/Craftmaster/American energy smart has control box on top, and you can order parts from Whirlpool.

2) Copy following links to help identify product.
http://waterheatertimer.org/How-to-troubleshoot-electric-problems-with-water-heater.html
http://waterheatertimer.org/Whirlpool-Energy-Smart-electric.html

3) Add a comment with more detailed information:
You have electric water heater.
Unknown brand, possibly energy-smart.
Unknown control box.
Cut off? Do you mean 'reset' is tripped?

4) Whirlpool energy smart requires 10 gauge wire and 30 amp breaker.
Control panel may not function with undersized electric supply.
Control panel has blinking-light errors ... if no error code then maybe the control box is bad.

If you need further help, I’m available over the phone at https://www.6ya.com/expert/gene_9f0ef4df2f9897e7

1helpful
4answers

Troubleshooting whirlpool ee2h50rd045v water heater

1) Copy following links for whirlpool energy smart resources:
http://waterheatertimer.org/pdf/Energy-Smart-troubleshooting-guide.pdf
http://waterheatertimer.org/Whirlpool-Energy-Smart-electric.html

2) Control box is probably bad.
There are 2 types of control boxes for older-style energy smart water heaters.
You will need model number and serial number from label on side of tank to order from Whirlpool.

3) This older-type energy smart water heater is probably discontinued by AO-Smith, American, State, Craftmaster, Reliance water heater group that makes Whirlpool and Kenmore water heaters.
New generation energy smart offers interface with home automation and/or non-existent smart grid.
Older energy smart only offered potential interface with non-existent smart grid.

If you need further help, I’m available over the phone at https://www.6ya.com/expert/gene_9f0ef4df2f9897e7

0helpful
1answer

Energy saving devise light blinking and no hot water

Water heater is not identified.
Add a comment with information that appears on label on side of tank for possible help.
You might be talking about Whirlpool energy smart electric.
The error diagnostic lights flash a code: the code decipher is printed on the diagnostic control box on top of heater.
Call Whirlpool: you need model number and serial number from label located on side of tank.
1-877-817-6750

Open following links for energy-smart resources and typical manual:
http://waterheatertimer.org/Whirlpool-Energy-Smart-electric.html
http://waterheatertimer.org/pdf/Whirlpool-energy-smart-electric-manual.pdf
0helpful
1answer

Whirlpool 40 gallon energy smart elecrtic water heater. The control board binks once, by the panel means system start up failure,but we still have hot water,but every time we use the hot water it starts...

The evidence points to a control malfunction.
Call Whirlpool for assistance: 1-877-817-6750
You will need your model number and serial number located on label on side of tank.
Serial number is required because models change as the technology evolves.

Open following link to read product details about the Energy Smart, and download typical manual.
http://waterheatertimer.org/Whirlpool-Energy-Smart-electric.html

Note: Energy Smart water heater requires 10 gauge wire and 30 amp breaker.

Typical energy smart manual shows: 1 flash is start-up error, which indicates 'Power ON with no water in tank.'
This is not possible because at least the upper element would burn out, if not both elements.
If upper element burns out, this water heater will not make any hot water, since it is wired for ordinary non-simultaneous operation.
There cannot be air inside the tank since your hot water faucet is not spewing air.
http://waterheatertimer.org/How-it-works.html

Also be aware that model numbers change.
Read following account of fellow who replaced control board on his 4-year-old energy smart, and how he discovered wires are reversed on newer control boards. Be sure to ask Whirlpool about this possibility, in the event they say control board is faulty and send you new board:
http://www.fixya.com/support/t8263226-our_water_heater_doing
0helpful
1answer

2 green flashes. hot water is blazing hot set at 120 degrees.have the energy smart unit model#ee2h50rd045v . what is wrong?

2 green flashes is 'High Water Temp.'
http://waterheatertimer.org/Whirlpool-Energy-Smart-electric.html

Typical energy smart manual:
http://waterheatertimer.org/pdf/Whirlpool-energy-smart-electric-manual.pdf

3 flashes is Temperature Sensor failure.
4 flashes is Upper element
5 flashes is Lower element

Troubleshoot section says:
1) Make sure access doors and insulation are installed.
2) Check elements for resistance of 5-25 ohms (if element has a short in center of element, it might not trip breaker)
http://waterheatertimer.org/How-to-test-water-heater-element.html
3) replace element and reset control system.
Buy ordinary 4500 Watt element from hardware store.
http://waterheatertimer.org/How-to-replace-water-heater-element.html

4) I also suspect the self-diagnostic control box.
Manual says: Repair parts may be ordered through your plumber,
local distributor, home improvement center, or by calling
1-877-817-6750.
You need serial number, product number and model number from label on side of tank.
0helpful
1answer

Whirlpool Energy Smart Water heater - light is solid green then every now and then blink a couple of times then go solid again.What does this mean?

2 flashes = high water temperature (the water heater comes set at 120, and you can set it lower or higher)
3 flashes = sensor failure (temperature sensor similar to a thermostat on regular water heater)
4 flashes = upper element
5 flashes = lower element
Links below are for Whirlpool manuals
http://www.whirlpoolwaterheaters.com/support/Manuals.aspx
http://waterheatertimer.org/pdf/Whirlpool-energy-smart-electric-manual.pdf

The water heater is working right now.
If the elements go out, they are available at any hardware store.
The temperature sensor is easily replaced and can be ordered from Whirlpool.
You might want an extra temperature sensor on-hand so repairs are not delayed.
Link below shows the product in detail.
http://waterheatertimer.org/Whirlpool-Energy-Smart-electric.html
Let the water heater do its job until it fails.
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