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Whirlpool 40 gallon energy smart elecrtic water heater. The control board binks once, by the panel means system start up failure,but we still have hot water,but every time we use the hot water it starts blinking. hitting the reset button does not help, it seems once the tank is full again it resets itself.What could be the problem?

Posted by Anonymous on

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1 Answer

Anonymous

The evidence points to a control malfunction.
Call Whirlpool for assistance: 1-877-817-6750
You will need your model number and serial number located on label on side of tank.
Serial number is required because models change as the technology evolves.

Open following link to read product details about the Energy Smart, and download typical manual.
http://waterheatertimer.org/Whirlpool-Energy-Smart-electric.html

Note: Energy Smart water heater requires 10 gauge wire and 30 amp breaker.

Typical energy smart manual shows: 1 flash is start-up error, which indicates 'Power ON with no water in tank.'
This is not possible because at least the upper element would burn out, if not both elements.
If upper element burns out, this water heater will not make any hot water, since it is wired for ordinary non-simultaneous operation.
There cannot be air inside the tank since your hot water faucet is not spewing air.
http://waterheatertimer.org/How-it-works.html

Also be aware that model numbers change.
Read following account of fellow who replaced control board on his 4-year-old energy smart, and how he discovered wires are reversed on newer control boards. Be sure to ask Whirlpool about this possibility, in the event they say control board is faulty and send you new board:
http://www.fixya.com/support/t8263226-our_water_heater_doing

Posted on Feb 27, 2011

  • Anonymous Feb 27, 2011

    My understanding is that the older control boards do not have a reset button.

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1 Answer

How much for new control board for smart electric water heater


Order from Whirlpool using the serial number located on label side of tank.
The 6 year warranty has probably expired.
You can save money by converting to regular water heater.
http://waterheatertimer.org/How-to-convert-energy-smart-water-heater-to-ordinary-water-heater.html

Since the energy smart that is pictured is older than 6 years, it means the anode rod is probably depleted and tank hull has probably started to rust inside.
Catch up on the maintenance while you are working on the heater and you can prolong life almost indefinitely.
http://waterheatertimer.org/How-to-maintain-water-heater.html

If you need further help, I’m available over the phone at https://www.6ya.com/expert/gene_9f0ef4df2f9897e7

Oct 30, 2017 | Water Water Heaters

1 Answer

Water heater heats water and then cuts off. I replaced the lower element with a guaranteed for life element. It still heats up and cuts off. There is a control box on top that allows for an easy reset. ...


1) Bad thermostat or thermistor depending on model.
Whirlpool/Craftmaster/American energy smart has control box on top, and you can order parts from Whirlpool.

2) Copy following links to help identify product.
http://waterheatertimer.org/How-to-troubleshoot-electric-problems-with-water-heater.html
http://waterheatertimer.org/Whirlpool-Energy-Smart-electric.html

3) Add a comment with more detailed information:
You have electric water heater.
Unknown brand, possibly energy-smart.
Unknown control box.
Cut off? Do you mean 'reset' is tripped?

4) Whirlpool energy smart requires 10 gauge wire and 30 amp breaker.
Control panel may not function with undersized electric supply.
Control panel has blinking-light errors ... if no error code then maybe the control box is bad.

If you need further help, I’m available over the phone at https://www.6ya.com/expert/gene_9f0ef4df2f9897e7

Jan 18, 2013 | Water Heaters

2 Answers

Troubleshooting whirlpool ee2h50rd045v water heater


1) Copy following links for whirlpool energy smart resources:
http://waterheatertimer.org/pdf/Energy-Smart-troubleshooting-guide.pdf
http://waterheatertimer.org/Whirlpool-Energy-Smart-electric.html

2) Control box is probably bad.
There are 2 types of control boxes for older-style energy smart water heaters.
You will need model number and serial number from label on side of tank to order from Whirlpool.

3) This older-type energy smart water heater is probably discontinued by AO-Smith, American, State, Craftmaster, Reliance water heater group that makes Whirlpool and Kenmore water heaters.
New generation energy smart offers interface with home automation and/or non-existent smart grid.
Older energy smart only offered potential interface with non-existent smart grid.

If you need further help, I’m available over the phone at https://www.6ya.com/expert/gene_9f0ef4df2f9897e7

Dec 23, 2012 | Whirlpool Water Heaters

1 Answer

My water heater error code 1 model ee3250rd055v what does this mean


Water heater is not 100% identified.
Unknown if this is gas or electric heater.

Problem posted under Whirlpool water heaters typically made by American water heater company.
Call Whirlpool 877-817-6750.
They will ask for model number and serial number located on label on side of tank.
Call is answered in USA by trained person who can answer specifics about that model, including warranty, age, regular maintenance, error codes, and possible solution for that specific model and serial number.
I have found these folks to be helpful.

Whirlpool manuals do not show that specific model:
http://www.whirlpoolwaterheaters.com/support/manuals.aspx

If you have the energy smart electric water heater with electronic control board, then error code explanation shows on the control board. Error 1 or a single flash, is start-up failure and requires tank to be full of water. Read page 10 of manual. Make sure water heater is full of water and water is coming full stream out of tub spout before turning on power. Also disconnect power from unit, make sure water heater is full, and then reconnect power to see if unit resets.
http://waterheatertimer.org/Whirlpool-Energy-Smart-electric.html
http://www.whirlpoolwaterheaters.com/downloads/6510306.pdf

Sep 12, 2011 | Whirlpool Water Heaters

2 Answers

Hello - I have a 6-7 yr old Whirlpool EnergySmart 50 gallon 5500 watt water heater. (Two control boards fried and were replaced free). Symptom now is not enough hot water. No 'error codes' are blinking...


1) Residential water heaters are non-simultaneous. Only one element works at a time.
Upper element comes on until top of tank is heated, and then lower element is switched on until lower part of tank is heated. Lower element keeps tank hot during standby hours
http://waterheatertimer.org/How-it-works.html

2) Typical Whirlpool energy smart has 4500Watt elements. Look at label on side of tank
If both elements were ON, that would draw 9000Watts or 37.5 amps, requiring 50 amp breaker and 8 gauge wire. V x A = Watts.
All dual-element tanks are 240V.
Whirlpool energy smart requires 10 gauge wire and 30 amp breaker so electronics are not starved during operation. If your wire or breaker are undersized, that is suspect for repeated failure.
http://waterheatertimer.org/Whirlpool-Energy-Smart-electric.html

3) Typical electric water heater heats 21 gallons per hour. First hour delivery is higher since elements heat water as you use it. Overall however, electric water heater cannot re-heat as fast as gas because gas water heater burner carries more BTU punch per minute than electric element. Gas heats about 41 gallons per minute, with higher first hour delivery.

4) IF YOU HAVE OLDER energy smart and installed newer board, then you could have non-simultaneous operation is reversed so that lower element comes on first.
Read following post at Fixya:
http://www.fixya.com/support/t8263226-our_water_heater_doing
Contact Whirlpool 1-877-817-6750

5) Another potential problem is that you have sediment inside tank and that is reducing efficiency of lower element.
http://waterheatertimer.org/Clean-sediment-out-of-water-heater.html
http://waterheatertimer.org/How-to-test-water-heater-element.html

Add a comment with your experience so others with same-similar problem can benefit.

Also take advantage of fixya expert assistance live.
For a price, expert works with you while you work on water heater or any do-it-yourself project.
Fixya is always less expensive than a service call.

Apr 09, 2011 | Water Heaters

1 Answer

2 green flashes. hot water is blazing hot set at 120 degrees.have the energy smart unit model#ee2h50rd045v . what is wrong?


2 green flashes is 'High Water Temp.'
http://waterheatertimer.org/Whirlpool-Energy-Smart-electric.html

Typical energy smart manual:
http://waterheatertimer.org/pdf/Whirlpool-energy-smart-electric-manual.pdf

3 flashes is Temperature Sensor failure.
4 flashes is Upper element
5 flashes is Lower element

Troubleshoot section says:
1) Make sure access doors and insulation are installed.
2) Check elements for resistance of 5-25 ohms (if element has a short in center of element, it might not trip breaker)
http://waterheatertimer.org/How-to-test-water-heater-element.html
3) replace element and reset control system.
Buy ordinary 4500 Watt element from hardware store.
http://waterheatertimer.org/How-to-replace-water-heater-element.html

4) I also suspect the self-diagnostic control box.
Manual says: Repair parts may be ordered through your plumber,
local distributor, home improvement center, or by calling
1-877-817-6750.
You need serial number, product number and model number from label on side of tank.

Jan 11, 2011 | Whirlpool Water Heaters

1 Answer

Cant reset or get lights on hot water tank or energy smart


I've worked on these before and most of the time it is the computer board which goes bad. I would check to make sure that my connections at the heater are good and that you have power up to that point. If you do then the board is bad and you will have to contact whirlpool.

Apr 19, 2009 | Water Heaters

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