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Have you tried just adjusting the brakes? There is usually a screw near the rear wheel that you can turn & tighten them. Unless your brakes are bad, I would suggest trying this. You can find many videos on youtube.
Make sure your freewheel brake is in the DRIVE position. Check your owner's manual for the location of the free wheel lever, ususally it is near the rear of the scooter. If the chair is in DRIVE mode but the wheels will not turn, you may have a motor problem which would require replacing the motors.
Hi.Most scooters use a steel key in each rear hub to drive the wheels. These often get noisy. As the wheel turns the weight is put on the key and then comes of as the wheel keeps turning making a noise each revolution of the wheel. To repair remove the rear wheels and wipe a thin smear of grease onto the axle and key. This will reduce the noise. Hint, loosen the bolts holding the wheel on before raising the rear end to remove the wheels. If you place a support or block of timber under the machine, be careful of the motor brush holders.
Other noises could be gearbox gears worn.
Good luck. Neil.
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