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Landline can call out but cannot receive calls. How fix?

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Problem in your phone
if you can make calls then the land line is functional
not receiving calls is either your phone or the phone exchange or servier

Posted on May 09, 2017


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Posted on Jan 02, 2017


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Landline has ringtone but does not receive nor send dialled numbers

Hello, Nomandla -

If you do not have a landline telephone service provider to which you pay for monthly service, then that is why no calls can be made or received with that phone.

Another possibility is that your landline phone is not installed correctly. Or, the phone may also need to be plugged into an electrical outlet. Double check the phone cord/s and where they are inserted into phone jacks in the wall.

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Hello, Janine -

The voice mail and message service for your landline phone is provided by your landline service provider. If you did not receive a printed booklet directions for your landline phone service, I suggest you call your landline telephone service provider Customer Service number (Telkom) and ask for one.

From the Telkom web site, this looks like the number to call:

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