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Maryann Albright Posted on Dec 27, 2016
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Is it possible to cancel placed before Christmas. Is it possible to cancel this order since Xmas has past?

I ordered one 18inch silver rope chain necklace and the order shows three as delivered. I did not receive the one 18 inch rope necklace I ordered. The order shows three ordered which was not the case. I did correct the three as shown to one however the product shows as being delivered but the package was not found.

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james laughton

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  • Master 2,195 Answers
  • Posted on Dec 27, 2016
james laughton
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The problems start with the order being dispatched and delivered according to the information you have given so cancelling the order is not possible
you will need to look into the local consumer protection regulations for your area due to the mistakes in the order contents and non delivery
as you don't specify the country or region you are in to give a better answer

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1answer

How can i cancel a pending order ?

To cancel a pending order, follow these general steps, which may vary depending on the platform or service you used to place the order:
  1. Check Order Status: Log in to the platform or website where you placed the order and check the order status. If the order is still pending and has not been processed or shipped, you may have the option to cancel it.
  2. Locate the Order: Find the specific order you want to cancel in your order history or account settings. Most platforms have a dedicated section for managing orders.
  3. Click on "Cancel" or "Request Cancellation": Once you locate the pending order, click on the "Cancel" or "Request Cancellation" button. Some platforms may require you to provide a reason for cancellation.
  4. Contact Customer Support: If you don't see an option to cancel the order online, or if the order has already been processed, shipped, or is otherwise ineligible for online cancellation, contact customer support immediately. You can usually find the customer support contact information on the platform's website or in the order confirmation email.
  5. Explain the Situation: When contacting customer support, provide them with your order details and explain the reason for the cancellation. They will guide you through the cancellation process or inform you if the cancellation is not possible due to the order's status.
  6. Check Refund Policy: If you successfully cancel the order, check the platform's refund policy to understand how and when you will receive a refund. Refunds may take some time to process, depending on the payment method used.
  7. Monitor Your Account: Keep an eye on your account or email for any updates regarding the cancellation and refund status.
0helpful
2answers

How do I cancel digital orders on Amazon

hi there.
this is all i could find out.
How do I cancel an order on Amazon? To cancel an item or an entire order:
  1. Go to Your Orders. AmazonFresh and Digital orders appear separate. ...
  2. Click Cancel Items. ...
  3. Select the check box next to each item you wish to remove from the order. ...
  4. Click Cancel checked items when finished.

Amazon.com Help: Cancel Items or Orders

https://www.amazon.com/gp/help/customer/display.html?nodeId=595034 Search for: How do I cancel an order on Amazon?
To cancel an accidental Amazon Video order:
  1. Go to Your Digital Orders.
  2. Find the accidental order you'd like to cancel.
  3. Select Cancel Items.
  4. Choose a reason for the cancellation from the drop-down menu, and then click Cancel This Purchase.

Amazon.co.uk Help: Cancel an Accidental Amazon Video Order

https://www.amazon.co.uk/gp/help/customer/display.html?nodeId=201612980
if you need to read up more go to this link.
How do cancel digital orders on Amazon Google Search
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Will you please cancel order on free rings give away pay only shipping?!!!!

Only the person that placed the order can cancel it. Fixya or anyone else cannot cancel someone else's order.
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I took out Prime by mistake, on 18th December have now cancelled. I need refund.

You can appeal to Amazon.com's Customer Service department. Once your free period has elapsed, it automatically becomes a "Paid Membership". If you haven't used any Prime Benefits outside the free window you can receive a refund of the full amount. Their policy on cancellation of Prime membership reads as follows: "Paid members who haven't placed an Amazon Prime eligible order are eligible for a full refund. You can't receive a refund if any of the household members have placed an Amazon Prime eligible order."

So, depending on how you've used the account, you may be out of luck.

Start by going here: https://www.amazon.com/gp/primecentral

Amazon com Sign In
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Want to cancel an order that I just placed.

Most online stores have a place to check recent orders and past transactions. If, when you find your recent order, you can't find a button that lets you cancel the order, a quick call to their customer service department (which should be listed on their contact page), will let you cancel the order.
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I canceled Order #002-6380815-5173832 within minutes of placing it because I believed the shipping charges were wrong and the item would not arrive as advertised. On investigating further, I also found...

So long as the computer devices are functioning appropiaetly an oder should be possible to place, change and alter delete. However, onthe side where the oder has to be received, a human entity has to logon to a computer to ascertain the most recent authentic order reqeuested. Make as much changes to an order as possible when required, but allow some time for the changes to take effect either as recognised on the computer or human entity has received it.
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I placed an order this morning, what do I need to do to cancel

Cancel Items from an Order You can cancel or amend any order placed with Amazon.co.uk, provided that the order has not yet entered the dispatch process.
Visit the "View Recent and Open Orders" button in Your Account. If we can recognise you as a customer with any unshipped orders, you will see a box to the right. Click the relevant link in that box to visit the order summary page. (If you do not see that box, click here to sign in to "Your Account", and select the order you wish to alter). >
You should then Click the "Cancel items or orders" link and sign in with your e-mail address and password. If the order you want to cancel is listed as "Items Not Yet Dispatched", you can cancel it straight away. If it's listed as "Items Dispatching Soon" or "Items Dispatched", you will need to wait until the order is delivered to you before you can cancel the order. Please read the Your Statutory Rights help page to find out more.
If it's listed as "Items Not Yet Dispatched", click the "View or Change Order" button next to the order you want to cancel. On the next page, click the "Need to Cancel an Item?" button. Select the tick box to the right of the order and click the "Cancel Selected Items" (or "Update Order") button. You will also be required to select a reason for cancelling the item from the drop-down menu that appears. You'll receive an e-mail confirmation from us shortly afterwards.
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