I ordered one 18inch silver rope chain necklace and the order shows three as delivered. I did not receive the one 18 inch rope necklace I ordered. The order shows three ordered which was not the case. I did correct the three as shown to one however the product shows as being delivered but the package was not found.
The problems start with the order being dispatched and delivered according to the information you have given so cancelling the order is not possible
you will need to look into the local consumer protection regulations for your area due to the mistakes in the order contents and non delivery
as you don't specify the country or region you are in to give a better answer
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