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Check the blade assembly if it is loose tighten it up. If it is worn out or cannot be tightened up then buy another jug complete with blade. If it is the glass jug model then the blade assembly is available without the jug and they also have a replaceable seal at the base.
You need to unfasten the white base from the clear jug, then the rotating blade will sit inside the white base, with the blade facing upwards. The white rubber flange goes in next. Then screw the assembled base back into the clear jug. The jug should then fit on to the stand.
Look at the underside of the blade shaft. The metal wing nut on the end of the shaft secures the blade assembly to cream coloured plastic blade base. The wing nut also transmits the drive from the rubber coupling on your blender to the blade shaft. The wing nut has a LEFT HAND thread. The left hand thread ensures the blade assembly does not unscrew during normal blender use.
Firstly disassemble the blender blade assembly. Place a folded tea towel over the blades and hold the blades firmly. If you do not use a tea towel you may cut yourself.
Grip the wing nut with your other hand and unscrew it CLOCKWISE. Remove the wing nut. You can now remove the blade from the plastic base.
Put the blade assembly in the new jug and offer up the plastic base from under the jug so that the blade shaft protudes enough for you to install the wing nut.
Screw the wing nut ANTI-CLOCKWISE to secure the blades to the plastic base.
Do not over tighten the wing nut; you may have to replace your jug again at some point.
You will definitely need to change the clutch blade i.e. the black rubber rotating bit. Chaging it on the base unit may be difficult, I would check with your local Kitcheaid repairer for spare parts and repair advice.
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