Question about HP Deskjet 6980 InkJet Photo Printer

1 Answer

When there are only a few pages in the paper feed, the printer will grab all of them instead of just one

Posted by on


1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Expert
  • 335 Answers

Try riffling the paper before feeding it into the printer. Grab a stack of paper. Hold it by the short edge, and fan the other ends to separate the sheets. Flip it around and fan it from the other side.

First, if the printer is less than a year old, it's still in warranty. Call HP for support.

If no warranty.....try to clean the rubber tire that pulls the paper up into the printer. clean it with isopropyl alcohol and a rag. Maybe scuff up the surface of the tire also with some fine grit sandpaper.

Also, maybe invest in a can of static guard spray (for clothing) and spray the area surrounding the printer. You just may have excessive amounts of static electricity trying to hold the paper sheets together.

Hope this helps!

Posted on Aug 27, 2009


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Why does my printer grab several pages of paper at once instead of one?

The printer when it was cleaned for paper jam might have damaged paper rollers which picks the paper as the gap is increased due to paper pull.You can replace rollers then problem will be solved .

Jul 20, 2014 | Canon PIXMA MP160 All-In-One InkJet...

1 Answer

Lexmark all in one new printer

Hi Susie,
This could be due to a dirty feed roller or maybe the type of paper that you are using. What you can do is inspect the feed roller and make sure there is no debris or dirt in it. You will find the roller at the end of the paper tray. Hope it helps.

Feb 22, 2010 | Lexmark X2500 All-In-One Printer

1 Answer

I cant get the machine to grab the paper and it says its out of paper, yet its not out of paper.

Hi, the Ip3000 has 3 different feeding trays...
make sure that the printer is trying to "grab" the paper in the tray that you have chosen to use in the printer properties box...
when you give the print command can you see the rubber roller moving to grab the paper in the top feeder tray???
if the roller that feeds the printer is not moving you may have accidentally changed the settings to grab paper from the bottom tray...the one right under the door that opens to let printed pages out of the printer...
the 3rd feeder tray is the DVD/CD printing tray...
I suggest that you look at the printer Properties for remedial action...
hope this helps you with your problem...
suggest you place paper in the bottom tray before making adjustments to see if it is trying to grab the paper from there...

Dec 08, 2009 | Canon PIXMA iP3000 InkJet Photo Printer

2 Answers

It grabs several sheets of paper at one time

This is most likely a paper problem, the paper is basically sticking to the next sheet, Ensure the paper is stored in a cool dry place helps, dont load the paper with more than what you need for a couple of days and when loading the paper flick the pages to allow air between the pages
If this dosnt work try a different brand of paper

Sep 09, 2009 | Lexmark Optra E310 Laser Printer

1 Answer

I have a cannon mp 240 bought it 7 months ago have barely used it, just purchased 1st set of ink cartriges. have printed maybe 4 pages since replacing.. Now says out of paper, wont feed sheets in. help!!

Check the rollers that feed the printer paper through. Use compressed air to clean out the printer and rubbing alcohol on the rollers once you clean them. If the rollers aren't grabbing the paper, then maybe a gear is not working properly.

Canon offers a one year warranty, take the printer in and get them to service it instead of trying to fix the problem yourself.

Sep 01, 2009 | Office Equipment & Supplies

1 Answer

Paper feed grabs more than one sheet

Try fanning your paper several times. Take that nice neat pile of paper in your hands and wiggle it so that your thumb fans through the edge of the whole stack. Do this on both edges so that the stack of paper is slightly less perfect. You can also gently fold the whole stack slightly in both directions. Do this every time you add fresh paper. It should only take a few seconds.

Apr 21, 2009 | HP Hewlett Packard Officejet Pro L7680...

1 Answer

Hi my printer doesn't pull paper from tray1 even if it set to pull paper automatically from tray 1 and 2 inadditon to this it needs manuallly feed papers.

My HP OfficeJet 7310 behaved correctly on the automatice paper feed for a long time and then began to be unable to pick up the page or would grab 2 or 3 pages at once. I was about to spend the $$$ to replace it, maybe $400 at that time. Instead I watched it work again and angin or not work. Noice the 1 inch square piece of cork? I went to Hobby Lobby and for less than $2 bought a roll of very thin cork. I cut an inch square and replaced the one on the machine and it has worked perfectly since. I still have 99% of the cork roll. What it?

Jan 22, 2009 | HP OfficeJet 7310 All-In-One InkJet...

1 Answer

Dell 922 All-in one ink jet printer paper feed

Normal 0 I suggest you get a sheet of Card Stock (Heavy paper) and place it in the feed way. Then press the print button applying a slight amount of pressure on the Card Stock so it will feed through the printer. The reason for this, is in some cases I have been able to clear the paper track of debris that was deposited there over time.
Worth a try, as I have fixed a number of printers this way, saving costly repairs.
Hope this helps. Bud

Jan 08, 2009 | Dell 922 All-In-One InkJet Printer

2 Answers

Paper Out or Not Loaded Correctly (E-03) - BUT have paper in it!

Hi, please check if there is any foreign objects that was stuck when it try to grabs mulitple pages. Then power cycle your printer. Make sure also that the left edge guide or platen lever is seated correctly as the paper is loaded perfectly in the feeder and try printing. If issue still present it only means that the sensor that responsible in grabing papers in the paper feeding section is damage or the mechanism that holds the paper was get damage when the printer feed multiple paper at the same time. You may need to call the printer manufacturer and ask for service.


May 04, 2008 | Epson Stylus CX6000 All-In-One InkJet...

1 Answer

Canon Pixma Paper feed not feeding!!

Either the pickup roller needs to be replaced,(a maintenance kit) or the tray isn't pushing the paper high enough to grab. Tyr loading a few more pages in the tray and making sure the tray is seated properly. Then try replacing the roller.

Sep 17, 2007 | Canon PIXMA MP830 All-In-One InkJet...

Not finding what you are looking for?
HP Deskjet 6980 InkJet Photo Printer Logo

73 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers


Level 3 Expert

102366 Answers

Ben Johnson

Level 3 Expert

685 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides