Question about HP Deskjet 6980 InkJet Photo Printer

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When there are only a few pages in the paper feed, the printer will grab all of them instead of just one

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Try riffling the paper before feeding it into the printer. Grab a stack of paper. Hold it by the short edge, and fan the other ends to separate the sheets. Flip it around and fan it from the other side.

First, if the printer is less than a year old, it's still in warranty. Call HP for support.

If no warranty.....try to clean the rubber tire that pulls the paper up into the printer. clean it with isopropyl alcohol and a rag. Maybe scuff up the surface of the tire also with some fine grit sandpaper.

Also, maybe invest in a can of static guard spray (for clothing) and spray the area surrounding the printer. You just may have excessive amounts of static electricity trying to hold the paper sheets together.

Hope this helps!

Posted on Aug 27, 2009

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Posted on Jan 02, 2017

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Canon offers a one year warranty, take the printer in and get them to service it instead of trying to fix the problem yourself.

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Tirzo

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