If your computer came like this new then you have been screwed over, but try this anyway, it might help:
If your computer came with a driver install disk, then try installing the drivers for the monitor. If it didn't, go to start, all programs, and at the very top part there should be an option "Windows Update." Click that and then follow instructions on the page.
When you are asked to do express or custom, click custom.
Go to the shortcuts on the left and check mark all optional hardware and software updates. Then download and install.
If that doesn't fix the problem I don't know what will.
This could take for ever .. So check your card.. it rules how big your monitor will go.
you can set it to 1024 by 1024 but if the card is only good for 640 by 480 thats as far as you can go..look up the specs on your video card...
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