- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
If you have a 64 bit version of Windows 7, you will need an RS27 foot pedal. The RS23 and RS25 are not supported. RS27 is available at dictationmall.com
Hello,
Check the version of your software by clicking on Help, then About Transcription module. If below 4.10, the new RS27 Olympus foot pedal will not work. You will need to update your software. The update is available on the Olympus web site. Use the bottom one, 4.10.3
The AS2300 foot pedal RS23 or RS25 are not compatible with 64 bit operating systems. You will need an RS27 pedal, available at http://www.dictationmall.com/147-035.html
The foot pedal needs to be plugged in before the software is installed. Just uninstall the software (your files will be fine) and reinstall with foot pedal attached.
HTML clipboard
Olympus AS-2000 is not Vista compatible, you need to upgrade your software,
I am not sure which version you have, but I think its version 6 ? You need
to upgrade your software from version 6 to 7 (free) and then from
version 7 to Standard (also free ) . check your foot pedal if it's RS-23 (
check the back of it ) then you need a new foot pedal ( RS-25 or RS-27 ) , if
you have the RS-25 or RS27 you are ok .
http://www.olympusamerica.com/cpg_section/software_results.asp?id=1219&os=w
It would be easier/cheaper to buy another foot pedal.
The older style had "leaf" switches in them and they are adjustable from below the foot control. There are 2 screws underneath each switch. Loosen up the one closer to the front of the pedal (just a little) and tighten the one in the back the same amount. This will raise the angle of the switch to make it more sensitive (lighter pressure to activate).
The answer is all in the serial number you use to install the DSS player!
Look carefully and you will see the recorder disk has in my case an [E] printed above the install serial number and the transcription pedal has [T]
Install the same disk with the E the driver is there, the control in Control Panel is there, but the foot switch does not work with the software. Put in the serial number with the [T] and foot switch works first time!
If you uninstall the play and then reinstall with the [T] serial number you do not need to reboot or even unplug the foot switch from the USB.
×