Question about Acer Aspire One PC Notebook

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Acer Aspire 6930 freezes coming out of standby.

I have had this notebook since December with no problems like this. Came with Vista, have since installed XP Pro. Problem did not start with Xp installation. For the past few days, whenever I put the computer in standby, by either inactivity or closing the lid, when I bring it back again, the system will freeze. However, It only seems to happen when I use the internet. Windows explorer works fine, I can browse folders and anything else, until I need the internet. It will load, and *maybe* do one action, after that it locks in "Not Responding" and the entire computer follows suit. Task manager can be brought up, but no matter how many times I kill the process it just sits there. The only folder that seems to have a problem coming out of standby is the Control Panel folder. Holding the power button causes restart as normal, and it starts up again perfectly fine with no problems.

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  • xanima Aug 08, 2009

    XP3, and I don't use IE ever, however I believe it is IE7 currently, since I refuse to install anything having to do with that awful program.
    I used Firefox 3.5, and have recently switched to google chrome. Same problem, so it isn't the browser as far as I can tell. I imagine a drive problem, but can't find the right one.

  • xanima Aug 08, 2009

    I just recently formatted and reinstalled with XP Pro, and it has been happening since I installed, so there is no safe restore point to back up to. No hardware conflicts in device manager either.

  • xanima Aug 08, 2009

    Harry.. it being an Acer, I do not believe it allows me to get into advanced. For some reason they think we are all idiots. No key combo works in bios to bring up the advanced settings. However, I have had this laptop since december and this problem is only happening in the past month and half or so.

  • TheFishGuy
    TheFishGuy May 11, 2010

    What Service Pack do you have for XP? What version of Internet Explorer are you using?

  • Buuunge
    Buuunge May 11, 2010

    Hello, Have you tried to use system restore and go back to a date prior to the when you started having problems? Sounds like a driver problem or hardware conflict somewhere. Have you checked device manager for hardware conflicts? If you need help with either of these let me know.



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Go to bios setup then advance>IDE setup>change enhance to compatible your problem ll be solve


Posted on Aug 08, 2009


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