Hp2410 photosmart: shortcuts to hpqdirec.exe won't work. This takes you to scanner which I can get around. But I need the tool box to see ink levels and other features. Everything in the HP folder in Programs is shortcuts so nowhere to make a new shortcut that might work.

To check the ink levels from the printer control panel
1. Press Setup.
2. Press the down arrow button to highlight Tools, and then press OK.
3. Press the down arrow button to highlight Display Ink Gauge, and then press OK.
The product displays a gauge that shows the estimated ink levels of all cartridges
installed.
4. Press any button to return to the Tools menu.
To check the ink levels from the HP Photosmart Software
1. In the HP Solution Center, click Settings, point to Print Settings, and then click
Printer Toolbox.
NOTE: You can also open the Printer Toolbox from the Print Properties dialog
box. In the Print Properties dialog box, click the Features tab, and then click the
Printer Services button.
The Printer Toolbox appears.
2. Click the Estimated Ink Level tab.
The estimated ink levels for the ink cartridges appear.
Replace the ink cartridges

you can locate the solution center program in the folder

C:\Program Files\HP\Digital Imaging\bin\Hpqdirec.exe

open an explorer window, paste C:\Program Files\HP\Digital Imaging\bin into the address bar, find Hpqdirec.exe, hold alt, click and then drag to the desktop.

Click on the newly created shortcut, press F2 then rename it to HP Solution Center.

To check the ink levels from the control panel

1. Press Setup.

2. Press the down arrow button to highlight Tools, and then press OK.

3. Press the down arrow button to highlight Display Ink Gauge, and then press OK. The product displays a gauge that shows the estimated ink levels of all cartridges installed.

4. Press any button to return to the Tools menu.

To check the ink levels from the HP Photosmart Software

1. In the HP Solution Center, click Settings, point to Print Settings, and then click Printer Toolbox.

NOTE: You can also open the Printer Toolbox from the Print Properties dialog box. In the Print Properties dialog box, click the Features tab, and then click the Printer Services button.

The Printer Toolbox appears.

2. Click the Estimated Ink Level tab. The estimated ink levels for the ink cartridges appear.

Check your paper alignment.

Try reinstall the software.

It could be the drive has become corrupted and should be reloaded, but to see ink levels all you have to do is to go to settings, and right click on the one you want to see, in order to display its properties.

doesnt matter most printers have a feature of their own to check ink levels.
press the setup button on the printer and scroll down(with the arrow buttons) till you get tools press ok and now scroll through until you get ink level and select it by pressing the ok button,walla you should have your ink levels in front of you.

Now about the hp solution centre/hp director icon on your desktop (if you have installed the software).
Click on settings and click on printer toolbox and now check your estimated ink levels it will show the ink levels of the printer cartridges.

Read the Manual- it is a simple procedure

I had the same problem with a hp 4315 it was a bad ink cartridge causing the problem. It did the same for a different hp printer.

Ok here is the answer you have all been waiting for - look on the CD that came with any HP printer for the mac and you will see that it is for 10.3.9 and 10.4. I bet you dollars to donuts you have the new 10.5 leopard software and you got the new printer for free from the apple store.

All is not lost - go to the hp website at www.hp.com and on the left side you will see a grey menu that says software and driver downloads click on it and type your product. The version right now is 9.7.1 once you get all the way through. DO NOT INSTALL THE HP INSTALLER FILE - it is the same as the CD.

Well on the off chance your using windows the same applies - delete the old software on your computer and follow the steps above. The version number you will need depends on what OS but just make sure it is the most recent and you should be fine.