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Cheryl hawkins Posted on Nov 23, 2015
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Bought a 32 inch elememt television 5 months ago stopped working november 22,2015 before the big game. Past 90 day warranty. Are there any recalls on element televisions

Recalls for element TV. Can I get a manufacture exchange for this television

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Terry Hair

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  • Element Master 4,134 Answers
  • Posted on Nov 24, 2015
Terry Hair
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Probably not. Why do you think they only offer a 90-day warranty? Even the poorest quality electronics normally offer a one year parts and labor warranty. To have only 90 days coverage is a big red flag that says "Don't buy me!"

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Nextar Repair/Replacement Procedure


Nextar wants to make sure our customers enjoy their purchase. If you have any problems with our product please check if our Support page can help you out first. If the product doesn't work, please follow the steps below. In order to serve you better, product registration must be completed to receive services. Click on Registration below this page and fill out the form.
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-The repair code helps keep track of your return; if one is not associated with the package, it will be returned to you. Customer Support/Technical Service can be reached at 1-888-849-0846 (Monday to Friday 8 a.m. to 5 p.m. PST. Closed on holidays.)

Warranty Period
Different products will have different warranty period. Customers can refer to the table below or product registration and warranty information at the bottom of the page.

GPS 1 Year MP3 / MP4 90 Days DVD Player 1 Year Digital Photo Frame ( below 5-inch/ Keychain) 90 Days Digital Photo Frame (5-inch or larger) 1 Year Stereo Speakers 90 Days Projector 1 Year Portable Media Player 1 Year Refurbished / Open Box 90 Days
US Customers
Nextar
1661 Fairplex Dr.
La Verne, CA 91750
Attn: (Repair code goes here.)

-Proof of purchase is required for all repairs/replacements. No Exceptions. Please be sure a copy of the receipt is forwarded to us in your shipment and the repair code is on the copy. Once Nextar receives the defective claim it will be examined and either repaired or replaced and then returned to you within 2-3 weeks under the Limited Warranty.
We appreciate your cooperation and business!
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