Everytime my dad tries to use this phone and brings my number up to call me he gets SOS calls only.What does he need to do to rectify this problem please?

you need the right sim card. the reason its saying sos is either your phone is not unlocked or the sim card hasnt been activated

contact the sim service customer care number with any other phone they would tell how to unlock your phone

i think u have been blocked from your service provider i mean GSM network provider :))
or
u have been blocked by PUK
so call to your network provider & get puk code

Hello,

Thanks for your question, the call sos message is just to let you know that you can still call the 911 or sos number for your country.

as for your sim being blocked, try another sim card on the phone to confirm that the phone is OK - most likely you have not paid your bills on time, please call the service provider or carrier to find out what the actual problem is.

Theres two possible reasons I can think of:

1. account closed, or similar.

2. you have entered the pin code wrong 3 times, and the sim pin is blocked, and you would need to enter a puk code, or you may have entered the puk code incorrectly too many times and the sim card is now blocked.

in both cases call your service provider for assistance, if its a prepaid card, get another one.

Best wishes,
Ekse

Hello

The best thing to do is to contact your service provider.

Your service provider will rectify the problem and if possible change the sim card and get you a new sim card.

Take care.

see....note down your sim card number which is on the back of your sim.then from other phone call your customer care..and tell your sim number they will tell you the puck code now enter the puk code and your sim will start working...

There is another way.

Your dad's N96,restarts because of some files is the phone is corrupted and it needs to be formated through software. it might be from images,videos,audios,especially downloads from the internet can cause does damages..

Take it to a repairer to format and restore the memory of the phone and your dad can enjoy his fun again.take care.

Hi,

You need to request the PUK number from your mobile operator.

Joe,

Please have your dad check his installation, does he has a fax machine or modem that is also connected to the same phone line. Have him check the connection to the Beamer unit, "line-in" has to connect and be the first device to the wall jack and "phone in" connected to the phone set he used to initiate or receive the video call. If this does not solve the problem, please email your phone number to [email protected] for help.


regards

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