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This is common. You need to remove the brush roller completely and untangle hair and threads from around the spindle. The roller should turn very freely. Yours isn't and is causing the drive belt to slip and create the smell.
If the smoking at the base smells like burned rubber it's probably your belt. If it smells electrical it's probably your motor or an electrical problem.
when you get a burning rubber smell, the drive belt is usually slipping on the motor due to friction on the brushes. Remove the belt and free all the tangled hair to allow the brushes to rotate very easily and then put a new belt on.
If it smells like burning rubber, then your belt is probably slipping due to having lost tension and needs to be replaced. If it's another smell, it could be the motor burning out, but that is often accompanied by smoke. There could also be something caught around the revolving brushes in the cleaning head. Lie the vacuum on it's side and make sure you can spin the brushbar freely by hand. Also check for any debris entangled in or obstructing the brushes. This would also cause the belt to slip resulting in a smell of burning rubber. It could also damage the motor so I suggest not using the vacuum until the source of the fault has been determined.
Instructions on replacing the belt can be found in your user manual. If you don't have one or need further instruction on how to do this, please post back for further assistance.
When a vacuum cleaner smokes, it is usually only one of two possible problems.
It could either be that your motor burned up, or that your belts burned. The belts on this particular model are notorious for breaking, but the fact that your machine doesn't come on at all after this happened, sounds like it may be the motor.
Both of these issues have a unique smelling smoke. If the smoke smelled like an electrical burning smell, this indicates it's your motor. If the smoke smelled more like burning rubber, then it's probably your belts.
If the smoke smelled like burning rubber, here's a video that we've recorded showing step by step how to inspect, trouble shoot, and replace the belts on your vacuum cleaner. If you open it up and the belts are still in tact, then this probably is a more serious problem of the motor burning out.
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I'd be more then happy to walk you through more advanced diagnosing if this doesn't fix your problem, please just use the comment box here on the Fixya repair page.
If this was helpful to you, please be so kind and rate my repair helpful, or leave some feedback for me. This is really appreciated by the Fixya community if the repair solution was able to fix your problem.
If it smells like burning rubber with white smoke its the belt make sure the brush spins freely. If its a electrical burning it will smell real bad you WILL be able to tell which then its a motor issue you can remove the bottom plate 5 phillips head screws opposite the motor youll see 1 screw remove it pry the duct out and look to see if there's anything stuck in the fan if not its the motor its self
Your belt is worn and stretched and so it is slipping on the motor drive shaft. That is why it is noisy and smells like burning rubber. You simply need to replace the belt. You can get replacement belts here:
I had this same problem. The brush roll wouldn't spin, smoke came out, and it smelled like burning rubber. I changed the belt thinking that would fix the problem but it didn't, so I took the belt back off and checked the motor shaft in the back and found a whole bunch of hair wrapped around the shaft. Once I cut out the hair with some scissors and replaced the belt, everything worked like normal. I hope this helps.
No Brand? I think you mean big noise and smoke? Smoke can be from a burning belt or dying motor. If it smells like burning rubber you likely have something jamming the brush roll. Otherwise suspect the bang came from a motor fan. Do not attempt to run. disassemble and inspect
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