Regarding my Shark 12-Volt cordless Hand Vacuum, the rotating brush has stopped turning. The motor is in tip top shape and I have made sure that it is not clogged with dirt or string. Please help me.

Be sure the brush roller switch is turned on. Also the handle must be pulled back in order brushes to turn.

if motor turns put belt back on

If you pull it apart make sure the roller and the belt is free of debris. And I would check the belt to see if it broken or real loose. If so contact Shark and see if they will send a replacement . (It may cost a few bucks) At least this is a first start hopefully it helps?

Hello again Lois Victor,

Make and model number always help... Thanks.

If you don't have your manual...
find them FREE at
Shark NV750ANZ Owner Manual

or here..
Shark Rotator NV752 Owner Manual

or by going to
http://poweredliftaway.com/

AGAIN... hope this helps

Carnac the Magnificent

Hello, this is Ava with Think Crucial.

There are a number of reasons why your brush roller has stopped moving. General maintenance to your vacuum is crucial and will help it work at peak performance.

First things first lets focus on the brush roller. Unplug the vacuum and turn it on its side. Look for any noticeable clumps of debris or hair strands that may be caught in the brush roller. Remove these obstructions, probably best to do so with a scissor if it's hair or long pieces of carpet fibers. After removing the debris try manually rotating the brush roller to uncover other hidden clogs. Another thing to take note of is the condition of the bristles on the roll itself. Are they loose or worn down? These are signs that your brush roller is in need of replacing.

While checking out your brush roll you might as well take a look at your vacuum's belt. Your belt should be replaced about every three months. After regular usage, the belt will stretch out, lessening the tension on the brush roller. Lesser tension diminishes the brush roller's turn rate and speed. If the belt feels loose then it certainly is affecting your vacuums suction as well as your brush roll not moving at all.

You can purchase a wide variety of high-quality Shark replacement parts for your Shark vacuum direct from Think Crucial with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10

https://www.thinkcrucial.com/search?type=product&q=shark

I hope this was helpful.

Ava B.
Think Crucial Customer Care
http://www.thinkcrucial.com/

Most likely the belt that connects the motor to the brush has broken and needs to be replaced. A relatively easy fix.

Is the brush rotating, if not the belt is broken or jammed, if so remove the bottom plate and all will be reveiled.

I am having the same issue. The brush won't even move when I turn it with my hand. I just posted this same question.

The 2 metal pins of the motorized brush are not in contact with the vacuum cleaner. or the Motorized brush is clogged up. You have mentioned that it is cleaned, but still give a thorough inspection. For the metal pins, firmly insert the motorized brush into the air-intake nozzle. This will connect the motorized nozzle to the unit power supply.