Question about Kenmore 3.8 cu. ft. HE4t Front Load Washer

1 Answer

Kenmore HE4t Washer stuck in "controls locked" mode

I was doing laundry, finished one load and moved to dryer. Added 2nd load and the "controls locked" light came on. I have held Pause/Cancel, I have unplugged, I have watched the DVD that came with it, have searced sears service matters website. Can't find resolution.


Posted by on

  • Anonymous Dec 06, 2007

    The "control locked" light is on and clothes are stuck in the washer. The door is locked and won't open. We have unplugged it for an hour with no success in restarting the machine. I have pressed every button on the thing and nothing changes.

  • Anonymous Dec 08, 2008

    Having the same problem, but my door is open. Unplugging doesn't seem to help us either!!



1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that gotĀ 5 achievements.


    An expert whose answer gotĀ voted for 20 times.


    An expert who has answered 20 questions.

  • Expert
  • 156 Answers

You need a new cpu you can unlock door by removing bottom panel reaching up to the door lock and pulling a little ring on the bottom will manualy unlock the door

Posted on Mar 03, 2008


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Kenmore he4t washer codes

The control for the washer likely detected a problem. The failure code will not be displayed on all models of washers. You can recall the error code by using this procedure:

  1. Select the "Drain/Spin" cycle.
  2. Select No Spin.
  3. Press the "Prewash" options and hold this button for 5 seconds.
  • Immediately after those 5 seconds the last stored failure code is displayed for 4 seconds.
  • After those 4 seconds the display switches automatically back to the selection mode
NOTE: If your washer does not have the Pre-Wash option. Then use the 2nd Rinse button (called Extra Rinse). The failure code should stay in the memory so that it can be recalled as often as necessary and as long as it is the youngest failure Code.

Nov 30, 2012 | Kenmore 3.8 cu. ft. HE4t Front Load Washer

1 Answer

Kenmore Elite HE4T standing water

I also have standing water after a wash cycle, but not immediately after. Given the history of very expensive repairs to this Kenmore HE4T washing machine, I suggest you do what I do, if the machine is still cleaning the clothes. Whatever cycle you use, try to be around when the machine finishes, so that you can turn off the water supply and remove the damp clothes to the dryer or clothes line. Turn on the water supply only when you want to use the machine. This works for me because I don't do many loads per week and my laundry area is right next to my kitchen. If it was in my basement, I'd have replaced it already with a top loading machine with mechanical not electronic controls.

Aug 21, 2012 | Kenmore HE4t 3.8 Cu. Ft. King Size...

1 Answer

How do you reverse the front door on a Kenmore HE4t washer?

The Kenmore HE4T washer does not have a reversible door. The matching dryer would have a reversible door.

Some newer washers do have a reversible door but it is still a very small number of washer that allow you to reverse the door.

You can not reverse the door on an HE4T washer.

Aug 21, 2011 | Kenmore HE4t 3.8 Cu. Ft. King Size...

1 Answer


This advise is for Kenmore Elite and Whirlpool Duet front loader washers and dryers with a Control Lock problem.

This may or may not be an indication of a serious problem. In the majority of the cases, this is a simple operator error. Nearly all these model appliances have some sort of Control Lock feature on the front panel now. This is a designed safety feature that is used to prevent small children from manipulating the controls. The controls can be easily locked or unlocked by pressing and holding the following button on the front panel:

Whirlpool Duet Washer - Press and hold the END OF CYCLE SIGNAL button for 3 seconds.

Whirlpool Duet Dryer - Press and hold the END OF CYCLE SIGNAL button for 3 seconds.

Kenmore Elite Washer - Press and hold the DRAIN/SPIN button for 3 seconds.

Kenmore Elite Dryer - Press and hold the AUTO DRY LEVEL button for 3 seconds.

These instructions may not be all inclusive for all Kenmore and Whirlpool models, but they are the most common. Chances are, if you have a Control Lock feature, the instructions will be printed on the front panel adjacent to the button that is required to lock or unlock the controls.

NOTE: These instructions may also work for newer model Maytag, Hotpoint, Admiral and Fridgidaire model front loaders as well. Refer to your owner's manual or front panel for instructions pertaining to your sepcific model.

If the Control Lock feature will not lock or unlock the appliance, unplugging the unit for AT LEAST 30 minutes is recommended in order to reset the main control board. In many cases this is all that is required to correct momentary glitches.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.

Jul 10, 2009 | Kenmore 3.8 cu. ft. HE4t Front Load Washer

3 Answers


Same problem with my front loader. You have to make sure to clean out the rubber trap in the front regularly. it seems to collect alot of hair and plug the drain hole. also it helps to leave the door open when you finish washing to further reduce the stagnant water smell. Use fabric softener for the towels!

hope that helps.

Aug 02, 2008 | Kenmore Elite HE4 Electric Dryer

4 Answers

Kenmore Elite HE4t Washer - "Control Locked"

Press and hold 'dry' & 'spin', shd unlock OR
Try holding the "end of cycle" button down for 5 or 6 seconds. You must hv done it accidently, it is the child lock device. Pl. rate if helped.

Dec 29, 2007 | Kenmore Elite 45986 Front Load Washer

5 Answers

Kenmore Elite HE4t Washer - "Control Locked"

I had the same problem. If you will hold the "Drain & Spin button" in for approximately 4 to 5 seconds it unlocks the " Control Locked" issue.

Dec 18, 2007 | Kenmore Elite 45986 Front Load Washer

1 Answer

HE4t Kenmore Elite Washer - timer doesn't work

Just call on line. Sears for the benefit of your washer

Sep 23, 2007 | Kenmore 45081 Front Load Washer / Dryer

1 Answer

Kenmore 3.8 cu. ft. HE4t King Size Capacity

remove feet set on stand and put the 4 screws in 2 in the front 2 in the back the remove the drawer and level the 4 legs on the stand then lock the lock nut if you git a little vibration raise the front washer up 1/8 in usely will take care of it

May 03, 2007 | Kenmore 3.8 cu. ft. HE4t Front Load Washer

5 Answers

Kenmore Elite HE4t Washer - "Control Locked"

I pressed and held drain/spin and it unlocked the controls... try it and let me know.

Nov 25, 2006 | Kenmore Elite 45986 Front Load Washer

Not finding what you are looking for?
Kenmore 3.8 cu. ft. HE4t Front Load Washer Logo

484 people viewed this question

Ask a Question

Usually answered in minutes!

Top Kenmore Washing Machines Experts

Sal De

Level 3 Expert

2694 Answers


Level 3 Expert

5651 Answers

 Brian Main
Brian Main

Level 3 Expert

467 Answers

Are you a Kenmore Washing Machine Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides