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Amanda Lenharth Posted on Jul 07, 2014
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Help. I have switched on my Lenovo G580 laptop and my keyboard isn't working at all. It was working fine the last time I used it and closed it down properly. Any ideas??

1 Answer

Don Wallis

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  • Expert 67 Answers
  • Posted on Jul 07, 2014
Don Wallis
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I have a few suggestions. The first involves contamination by liquid or food particles. I learned a long time ago that the best way to remove an organic contaminant is to use an appropriate solvent. This would be a mild detergent in warm water. Not a pressurised electronic equipment cleaner. Use a hand spray pump. First, remove the battery and disconnect the external power supply. After liberally spraying the keyboard, turn upside down and leave to dry THOROUGHLY. My second suggestion involves a possibility that the keyboard driver has become corrupted or is missing. To check this, plug an external keyboard into an available USB slot and go to control panel/ device manager. Look for the keyboard line. If it is missing or has a yellow exclamation mark you will need to update your driver. Go to the Lenovo download page and download the latest driver. My third suggestion is that the ribbon cable that connects your keyboard to the motherboard may have a bad or intermittent connection. To fix this you need to disassemble the case and gently raise the keyboard. As above, remove the external power supply and battery first. Gently prise the ribbon cable from the motherboard, spray with en electronic contact cleaner (not soapy water as above) dry and reassemble. This is not so easy. If you are not comfortable doing this, leave it to a professional. If you do feel confident, you can find several specific video clips on YouTube that will guide you.Take care. Not all published guides are authoritative.
Finally, your keyboard may be faulty, which may involve a new keyboard. Hope not. Good luck!
Cheers, Don

5 Related Answers

Anonymous

  • 832 Answers
  • Posted on Apr 26, 2009

SOURCE: lenovo startup problem

hi thanks for using fixya!

I suggest if you can try to make a windows update for your system. Then try to make a disk defragment. And try to conduct a full scan of your anti-virus. Then observe your system, if all same problem, I suggest that you format your system.

If you need further assistance, let me know. regards!

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Anonymous

  • 137 Answers
  • Posted on Sep 23, 2009

SOURCE: i am using a Lenovo Y500 laptop. My laptop is

Video driver has nothing to do with shutting down the laptop automatically. i am also using the lenovo laptop Y500 7761 45Q and few months back i also had the same issue.
Here is what we can try:
The problem is over heating due to excessive usuage. so keep the laptop in the cool place. also if it doesnot reslove the problem the heatsink and fan assembly needs to be replaced. It might be possible due to playing a game or due to using the computer for a very long time. turn it off give it few minutes to cool down. and then turn it on. it should fix the problem.

If this information was helpful. please rate this solution HIGH.

Anonymous

  • 1 Answer
  • Posted on Apr 12, 2010

SOURCE: New Lenovo Y430 keyboard and touchpad does not work

I bought two y430s. I've had both y430's go bad, one at 8 months, one at 16 months. Both were motherboards. 1st on warrantied, second was not. $600 pieces of garbage.

Anonymous

  • 1 Answer
  • Posted on Jan 10, 2013

SOURCE: I just bought a new computer (Lenovo G580, Model Name: 20157, PC Laptops with Windows 8) on November 23, 2012. A Windows 8 problem? I have experienced my cursor jumping around randomly while typing

Straight from the user guide, just discovered it today because I have also been having this frustrating problem. Use Fn + F6 - it is a toggle switch to enable and disable the Touchpad. I have a Lenovo wireless mouse now instead.

maxcarson

max carson

  • 7627 Answers
  • Posted on Feb 23, 2013

SOURCE: Sir, I have Lenovo G580 model Name 20157 Laptop Windows 7 Ultimate and 2.5 GHz 4GB RAM I intall Nvidia_VGA_Driver_8.17.12.9673(N13M-GE7) Win7 64bit Software and i copied the Nvidia Drivers files folde

Remove ALL media, DVD, CD, USB, Shut down, unplug, remove battery, leave battery out, plug in, reboot, post results, give details. Will the laptop boot to safe mode?

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On my Lenovo g500 laptop many keys(gh and many) are not working, what should I do?

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Touchpad and some keys problem

Your problem is two parts. One part concerns the touchpad and that is due to the touchpad hardware connections coming loose. The sticky key however is due to some sticky liquid seeping into the keyboard at one point in time. Maybe the laptop got exposed to a sugary beverage spill that made the keys sticky. Clean underneath you should be fine, but try not to remove the keys as you clean them because the braces that hold the keys to the keyboard base sometimes break.
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Lenovo G580 - some keys laptop keyboard not working

Sounds like you need a new keyboard, it should still be under warranty, if not here is the service manual that will show you how to remove it and install a new one pg 49 click here. If you need to know where to purchase one click here
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G580 WILL NOT SHUT DOWN

In windows 8, Set to High Performance, set Sleep and Hibernate to Never, set What to do when Lid is closed, adjust Advanced Power Options to your preference. Always Shut Down the Laptop and unplug when not in use to prevent damage due to power surges. Use this procedure: http://techmell.com/windows-tips/change-windows-8-power-options-launch-setting-details/
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Factory reset lenovo g580

Step 1:
There are a variety of reasons you may need to reboot a Lenovo laptop. These can include the installation of a new program, the dreaded blue screen of death or to free up memory that has been hijacked by a program that is now closed. There are three ways to reboot and all are simple to accomplish.

Click on your start menu button on your screen. Click on "Shut Down" or "Turn Off Computer." Click on the drop down box if you are running a version of Windows before XP (such as 2000 or 98). Select the "Restart" option and then click "OK." On XP or later versions, click on "Restart." The laptop will then reboot. Press and hold down the "Alt," "Ctrl" and "Shift" keys simultaneously. This will bring up the Task Manager. Pressing and holding the same keys again will force the computer to shut down. Press the power button to reboot the computer. This feature should be used when the mouse has stopped working and you cannot access the start button. Hold the power button in the "Off" position for approximately 5 seconds. This will force the machine to shut down. Press or slide the button again to reboot the laptop. Use this process when you get the "blue screen of death" or the computer is not responding to either the mouse or the keyboard.
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