Fellowes Powershred DM15C Shredder Basket full indicator on

FELLOWES SHREDDER
In case of a paper jam , which may occur if the shredder is pushed beyond its specified capabilities, press the control switch to the off [O] position and empty the basket if full. Then:
1) Press and hold control switch in reverse [R] position and attempt to back paper out of shredder.
2) If shredder jams in reverse mode, press control switch to automatic [I] position and attempt to continue shredding operation.
3) If shredder jams again, alternate control switch slowly between reverse [R] and automatic [I] positions to attempt to move jammed paper completely through shredder.
If you are unable to clear the jam using this method, turn off and unplug the shredder; remove the wastebasket from cabinet and carefully remove any paper extending below the cutting cylinders; empty the wastebasket; insert wastebasket and repeat jam clearing procedure.

a known problem on these models. however, first make sure the sensors are clean and not covered with paper dust. they are located above top of basket with one on right and one on left side of basket. alos, if you have shredded paper hanging down, that will trigger sensors also. if everything looks good, you'll have to have sensors replaced.

hth,
razors

there is usually a flap that leans into the paper tray and when it gets full the shreds push on this flap and activate a switch...
look for the flap and see if it bent or came off it's hinges.

needs bag full retorfit kit available from fellowes if under warranty or we have the part for sale if not under warranty [email protected]

it needs retrofit kit fellowes will replace if under warranty if not you may purchase the kit from [email protected] 901-565-8188

look for two LED lights where paper falls into bin and wipe them off, but the sensors could be faulty as well. I have seen both.

the shredder has a safety switch that closes when the unit is put back on the basket. check under the cutter head for the hole that has the switch and check your basket for the acuator put together so they will line up

Did you clean up underneith the cutter asm. Unplug the un it and remove the basket then turn it upside down and clean the shreds out then clean the led sensors with a dry cloth.

I’m happy to help further over the phone at https://www.6ya.com/expert/jayw_0e86fb055a7b73de

Try cleaning the bin full sensors. located on both sides of your machine, inside the bin,under the cutter head. If that does not solve problem, you need to replace bin full sensors.

first off, fellowes has had problems with the bin full sensors that sometimes, can only be corrected by replacing them. however, there are two things to check. make sure it doesn't have a bunch of shredded paper hanging down from the cutters. that can trigger the bin light as the sensore are located under the head, but above basket. last, but not least, clean the sensors. they get paper dust on them after awhile causing same indication. if those two things don't fix it, it will have to have sensors replaced.

good luck,
razors