Before you do anything, make sure all browsers are closed. Check the Task Manager to make sure none of the browsers are open. (Maybe you should print the directions out first, or use a different device to display this page)
Then, open up Control Panel and go to "Uninstall a program" (Add or Remove Programs if you are still on Windows XP). In the list of applications, find and uninstall Ask Toolbar Updater and Ask Toolbar. If you have already done this and you still have a problem, look for any applications in the list that has "Ask" in the Publisher field. With the software gone, the next step is to clean up the Web browser. The toolbar installed several browser extensions, changed your default homepage to nl.ask.com, and changed the default search engine to use Ask.com
Preferably use ccleaner to remove ask.com, then run a registry clean with ccleaner. Also, you might want to open up firefox, then tools>restart with add-ons disabled>reset click apply.
CCleaner Standard
×