Resolution
- Disconnect any devices connected to the computer including
printers, hubs, and third-party keyboards or mice, and test the computer
again by trying to turn it on.
- If you're using a MacBook or
MacBook Pro, check the battery level. Press the small button on the
battery or on the side of the computer. You should see lights indicating
the battery's level of charge. If you see just one light blinking, the
battery needs to be recharged. Use the computer with the adapter
connected to recharge the battery.
- Unplug the power adapter
from the electrical outlet and from the MacBook, MacBook Air, or MacBook
Pro. Wait one minute. Plug it back into the wall first, then to the
computer. Make sure the electrical outlet is working by plugging in
another device (such as a lamp). When you plug the adapter back into the
computer, the power adapter LEDs should light up green or amber.
- Inspect
the MagSafe port on the computer for debris, such as metal stuck to the
magnet in the port, which might prevent the connector from seating
properly. On the adapter side, look at the DC connector for dust or
other debris and check whether pins are missing, bent, or stuck down. If
you find any of these to be true, see Apple Portables: Troubleshooting MagSafe adapters for instructions on cleaning the adapter.
- Make sure you are using the adapter that was designed for your computer. If you aren't sure or if you need a new adapter, learn which adapter is appropriate for your computer.
- Press
the control key, the command key, and the power button simultaneously
and hold for three seconds to try to restart the computer.
- Reset the PRAM.
After pressing the power button, hold down these keys simultaneously:
Command-Option-P-R, until you hear the startup chime at least one
additional time after the initial startup chime.
- Reset the SMC for
the MacBook And MacBook Pro by removing the AC power, removing the
battery and then holding down the power button for five seconds. On the
MacBook Air, press (left) Shift-Control-Option along with the power
button once. Note: You must use the keys on the left side of the MacBook Air keyboard.
- If
you recently installed additional memory, make sure it is correctly
installed and is compatible with your computer. Remove the new memory to
see if the computer starts up properly without it.
Also:
The
MacBook SMC Firmware Update v1.1
improves the MacBook's internal monitoring system and addresses issues
with unexpected shutdowns. This update is recommended for all MacBook
systems, including those that received warranty repair.
You can use the
Software Update feature of System Preferences, or download the
MacBook SMC Firmware Update v1.1 from
Apple Software Downloads.
Note: If your MacBook is running Mac OS X 10.4.6, you won't be able to see the SMC Update until you update to
Mac OS X 10.4.8. Once you have updated your system software, the SMC Update will appear as an option in Software Updates.
MacBooks
running Mac OS X 10.4.7 will be able to download and install the SMC
Update, so it is not essential that you update your system software,
although Apple always recommends updating to the latest version of the
system software.
If your MacBook is in a state where it will not
remain on long enough to install the update, wait for the issue to
reproduce itself. Once the MacBook has turned itself off, turn the
computer on by holding the power button down. Keep the button down until
you hear a single long tone. Once you hear the tone you can release the
button, install the recommended updates, and restart normally.
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