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It sounds like a good chance the black has blocked it does not take much just things like leaving the cartridge out for a bit or it can also take a bit to get a new cartridge working.
I would recommend you try to do a head clean it uses a lot of ink doing this but sometimes there is no choice.
In settings you should be able to do only black option.
Most likely some of your ink cartridges are clogged. Open up your printer - START - DEVICES AND PRINTERS - select your printer. Select properties and maintenance. Click on clean cartridges. You may have to do this several times and it may use a lot of ink. If it isn't getting at least a little bit better after a couple of cycles, let me know.
the clip on the side came out i put it back and i saw puncture in that pins plate in the printer maybe is a scratch when that spring clip come out itry turn on and off and put back the black cartridge but i receve same message to remove and check black cartridge?
no, black ink cartridges are used by the printer for documents. purple is not a solution. ur printhead has gone bad so it wont detect ink cartridges or will give u poor image quality
wait for new printhead,it will arrive any day at ur place through ups. once installed u will be able to get lovely prints from ur printer again. :-)
I had almost the same exact problem. Left the printer unused for a month or so, came back, no black ink being printed, even though the level was still sufficient.
What I did, was boiled a small pot of water, and held the black ink cartridge over the steam, about 3-4 inches above the boiling water, for 2 increments of about a minute. Try not to burn your hand or cook the cartridge lol. I wiped the cartridge head with a piece of paper periodically until I noticed a good bit of dark ink on the paper, then gently wiped the condensation off of the cartridge with a paper towel so as not to put a wet cartridge back in my printer. Put it back in the printer and voila!
Works great so far, although I can't vouch for the long term effects of this solution. I did look at the cartridge a bit later to make sure it wasn't leaking, and it wasn't. You have to steam it the right amount of time. I would guess that the printer cartridge head will inevitably dry out again with limited use. I'm hoping that it will keep working though haha. Hope this helps anyone else with this problem.
Hi there :
on mine i had to use some rubbing alcohol and clean the new cartridge and the contact area on the p[rinter then reinstalled the cartridges and kept running the cleaner program and then about 15 sheets of paper later it finally cleared up and the color returned to normal and i had no more prohblems
I run about 100+ canon printers from s800 up to the new ip4500. I have met and solved almost every problem I find described on the web. Your problem with the disappearing yellow ink can be only one thing. The ink cartridge has not been sealed after you injected the ink. If there is even the smallest avenue for air to get into the cartridge it will allow the ink to flow very rapidly back out of the cartridge and into the waste ink pads in the bottom of the printer. You won't be able to see a puddle of ink under the printer until much later when you have done many cleanings or installed many leaky cartridges.