Question about Seagate Backup Plus Desktop 2TB USB 3.0 External Hard Drive
I connected my device & it showed up in my computer. I then moved a folder of pictures to the device & these showed up as well. However when I went back to my pictures folder to move more across, the device is no longer visible in the drop down 'send to' & has also vanished from 'my computer' Please can you suggest what I might do next? Thank you
Try another USB port on your computer? And securely connect the connectors to the external drive and into the computer. Restore computer to a date when it was working fine with this drive.
Posted on May 12, 2014
Testimonial: "Thanks, I have tried a different USB port & it is making no difference. As I have only plugged the device in today I do not have a previous date to restore to. Should I assume that it's the device that is not working properly?"
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Posted on Jan 02, 2017
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