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I just bought a 17' Toshiba L350 lap...

By horn_number_ on Jun 22, 2009

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I just bought a 17' Toshiba L350 laptop, but the DVD Player won't work. It says ''The specified drive can not be located''. And it's not like the DVD player is not an external driver. It's a push-the-button and the tray pops out kind of thing. Also, we bought the computer brand new, but it did not come with any disks. Can anyone help? Thank you.

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Best Solution

posted on Jun 22, 2009

dmbgo

Rank: Wiz
Rating: 83%, 46 votes

Hi it sounds like the laptop is not recognizing the drive. Many laptops have removable DVD drives, so it may not be correctly seated. Try turning the laptop off and see if you can release the catch underneath and reseat the drive
Cheers
Dave

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