You don't mention what operating system you're on, and network configurations are various, but I would suggest following microsoft's guidelines for 'remote access to network'.
Here is
a link to resources and
another that will help you set up your network correctly for remote access, and one example:
click here or
here, and a
troubleshooter.If that's all too much, perhaps
this link or
this link will help you sort it out.
I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread.
If I've managed to answer your question or solve a problem, please take just a moment to rate this post....thanks!
If this doesn't help you to answer
Hi Anonymous, I want to help you with your question, but I need more information from you. Can you please add details in the comment box?
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