D-Link Computers & Internet - Recent Questions, Troubleshooting & Support

need info... is it DOA (Dead On Arrival)? did it happened after a power loss? or all of a sudden? you should first check the AC adapter for power with the use of a multimeeter, try plugging it in a differant outlet, then you could try performing a reset (according to manual instructions) but it could be just dead... these things happen


D-Link DIR-628... | Answered on Mar 14, 2019

Hi, you need to log into your D-link router and then you van change your wifi password. in case you need any help mail me on ajay94503@hotmail.com

D-Link Computers... | Answered on Mar 08, 2019

you need a cat 5 or better to work fine, and if you have turned mac filter on, please check/add if needed your laptop to the network, best is to use dlink given cd, with has auto-detect devices function inside, then adjust security setting manually

D-Link DIR-625... | Answered on Feb 12, 2019

you have to try turning the hole lot off and restarting it i had this problem with putting mine and same with printers good luck should work

D-Link Computers... | Answered on Jan 19, 2019

If using lan just connect the extender to the router with a lan cable. The extender will no need to setup.

D-Link Computers... | Answered on Jan 17, 2019

Nortel Contivity will work with the your D-Link router, however its functionality depends on the authentication type (AH will not work), NAT compatibilty mode, and disabling keep alives on the server. Contact your Network Administrator to find out how your VPN is configured. Step 1 Verify that you are using the latest version of firmware on your router. Step 2 Login to the Web Management for your router by entering its IP address ( in your web browser. The default username is admin, and the password is blank. Step 3 Click the Advanced Tab to access the Virtual Server Settings. There is a list of pre-defined Virtual Server Rules towards the bottom of the page. Find the IPSec Rule. Click the pen and paper icon to edit its settings. Enable the rule, enter the IP address of the computer attempting to connect to the VPN in the Private IP field, then Apply the changes. Step 4 Create a new Virtual Server entry. Name the Virtual Server, "NortelVPN". Enter the IP address of the computer attempting to connect to the VPN in the Private IP field. For the Protocol Type, select Both. Enter 9550 for both the Public and Private Ports. Set the Schedule to always, then Apply the settings. Step 5 Access the Tools Page, then click the Misc button. Disable IPSec Pass-through, then click Apply. If the VPN Server is properly configured to work with clients behind NAT routers you should be able to connect to the VPN.

D-Link Express... | Answered on Jan 17, 2019

DSL routers don't need any firmware nor device-drivers.

D-Link DSL-2640R... | Answered on Jan 16, 2019


The wizard (link below) will get your wireless up and running in just a few minutes.

Hope this is helpful.

DI 524

D-Link AirPlus... | Answered on Jan 07, 2019

Without providing a model number I can't be specific. Usually it is admin, admin or admin and no password.

D-Link Computers... | Answered on Jan 04, 2019

Try going to D-Link website for firmware upgrade to this model, Also make sure u download the the firmware for the version of windows you are using. In order to upgrade, the router must be hard wired that is connected directly to your modem as unit will not upgrade using wireless connection.
Hope this helps you!!

D-Link AirPlus... | Answered on Jan 04, 2019

Should be able to hook it up to your computer with hard wire and put it in if you don't hook it up that way it won't work

D-Link Computers... | Answered on Dec 26, 2018

Hello, You definitely fix this problem with Router Commander. This program was specialy developed to slove D-Link routers problems and was fully tested and compatible with D-Link G604T.

D-Link DSL-G604T... | Answered on Dec 03, 2018

If you want to RECEIVE telephone-calls:

COMCAST ADSL/CABLE modem <---> VONAGE <---> wireless-router

Turn each piece off.
Turn on the COMCAST modem, and wait for its lamps to settle-down to a "steady" pattern.
Turn on the VONAGE router, and wait for its lamps to settle-down to a "steady" pattern.
Turn on the D-link router, and wait for its lamps to settle-down to a "steady" pattern.
Restart the computer that is connected to the D-link router,
and you should have Internet access.

D-Link... | Answered on Nov 28, 2018

You'll have to login to the router configuration page. First, in Windows Operating System, click on the Start menu, type "cmd" into the search field and press enter.
In the command window that appears, type in "ipconfig/all". If you are on a computer that is connected directly to the router, scroll to the heading that is titled "Ethernet Adapter Local Area Connection". If you are connected wirelessly, scroll to the heading titled "Wireless Adapter Local Area Connection".
Find the "Default Gateway" in the correct section and note it. In your default internet browser, type the Default Gateway address into the address bar and press enter.
You should see a small window come up asking for a username and password. By default the username/password for D-Link routers is admin/admin or admin/blank.
After you successfully login, you can find the section to change the wireless password. Select WPA/WPA2 as the authentication type and enter a passphrase. Be sure to save your changes!
Lastly, to see a list of connected client computers, browse to the status section of the router's configuration page.

D-Link dlinkgo... | Answered on Nov 21, 2018

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