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Posted on Jun 19, 2009
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Error Caode 5E - Machine not spinning

I have a Samsung front loader. It has been stopping with the error code 5E (filter problem ) for a few months now. Turning the machine off then on again after 20min gets it going again. The fault always happens with 11 mins. left on the cycle. There is no water or very little in the tub when it occurs. The fault is intermittent, about 1 out of every 4 washes. I have cleaned the hoses to the drain and the small hose which is used to drain the machine. Moving the drum is free and easy - not jamming. Any suggestions.

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John Tripp

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  • Samsung Master 4,656 Answers
  • Posted on Jun 19, 2009
John Tripp
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Can you get me the model number? Thank You!
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Here's a good website that discusses how to troubleshoot and possibly repair. (Could be as simple as unplugging the machine for a few minutes).
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Here's an EXCELLENT YouTube video on removing the motor and replacing the brushes (if equipped).
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This can be caused by a clogged filter in the washing machine or a blocked drain line in your house. There can be a few other reasons, but these are the most likely.

If you would like to try to repair it yourself, then follow these instructions:

UNPLUG the washing machine. Repeat, UNPLUG the washing machine!!!

Check the filter in the back of the washing machine on the bottom right-hand corner. Place a shallow dish under the filter. Loosen the filter to drain out the water. Remove the filter and clean it out. Look at where you removed the filter and you will see the water pump impeller. Make sure it can move and isn't locked up. Remove any debris from the impeller.

Replace the filter, and plug in the machine. Try a short wash cycle.
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I have a Samsung front loader. It has been stopping with the error code 5E (filter problem ) for a few months now. Turning the machine off then on again after 20min gets it going again. The fault always...

Hello,
The 5E error mean:
Pump won’t empty - not draining
As usual with these error codes for not draining the first thing to do is check the pump filter but, on Samsung washing machines, the drain pump itself is often faulty. You can find how to fix this problem on youtube, just text it "Samsung washing machine 5E error".
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A 5E code means that the drain pump is iether clogged, with lint, impeller damage, drain hose clogged, or a loose connection on the pump connectors
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Try different cycle let see you still getting the same error.

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