Question about Viking VCBB363L Bottom Freezer Refrigerator

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Viking VCBB363RSS unit is not cooling enough. .The temp will not get cool enough, all the lights still work no problems otherwise. is there something I can do to get the temp correct.

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Many times a freezer and/or refrigeratordo not work right because of a dirty condenser coil...there are also many otherthings that can go wrong. If you are hearing a clicking or buzzing then check out thelast two tips.

If your refrigerator is running but warm, then...

Check out this tip that I wrote about that... it is a great place to starttrouble shooting your unit...and something that you can do rather then callinga repair person to do a simple thing for you...

Refrigerator Condenser Coil Cleaning Refrigerator Repair

Refrigerator Troubleshooting Refrigerator Compressor

Refrigerator Compressor Start Capacitor and Start Relay
Refrigerator or Freezer not Cooling or Getting Cold



Posted on Sep 29, 2010

  • Julia Kuberska
    Julia Kuberska Mar 17, 2016

    I have this same model fridge. So I would say start with the simple fix first. First check to see if your freezer gasket is still holding fast. You can usually see if the gasket is broken. Without a good seal temp will be a problem. The seal is a $120.00 part. It could just be the Thermistor. It regulates the temp in the freezer compartment. If the freezer gets slammed shut frequently enough it can fail early. The thermistor is a $35.00 part. It requires only that you gently loosen it with plastic putty knife. You can use a metal ***** driver but if you slip you can scratch the wall. Lift the old thermistor out and then press the new one into place. It is located on the back wall of the freezer. The most difficult thing is unplugging the refrigerator before you start. Because this is a built unit it would require a great deal of work by two large men. So make it easy on yourself. Get a good strong flash light. Go to the fuse box and turn off the 15 amp breaker. Do your thermistor switch exchange and turn the power back on. It can take 24 hours for a freezer this size to get cold again so leave the thing closed.



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Make sure there is nothing in front of the units, Chair, Couch ect, if you take the cover off the Units, you will see a little black Thermoster attached to the coil.
If the air bounces back off of something then it will cool that Thermoster and shut the unit down before the desired room temp is acualy reached.
Also make sure your Thermastat control knob is turned far enough to the right so that its asking for more cooling, Or desired temp.

Hope this helps.

Good Luck!

I’m happy to help further over the phone at

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