About a week ago, my the wireless mouse and keyboard connection on my computer stopped working. I followed the trouble-shooting steps and was able to restore the connection. The problem is that every time I'm gone from the computer for an extended period of time or when I re-boot, the connection is lost again and I have to restore the connection. What could be causing this to happen again and again?
You might want to look into the settings on the wireless appliances they may be using a power saving setting. if they are wireless they run off batteries. Most devices now have a power save setting, most Mp3's do and most other decives as well check to see if this is the case, if not feel free to contact me and I will help you futher Thank You!
1,545 views
Usually answered in minutes!
I have also lost the connection between the PC and mouse and keyboard. I cannot get it to reset. I have followed all the recommended troubleshooting steps, but nothing works. I even bought a new keyboard and mouse (wireless). No help . Are there settings that might have gotten messed up - it sure looks like the USB port could be suspect, but I have tried other devices on it and they work OK. Sure hope this is a problem for others and they have suggestions.
thanks.................
i have been using my dell wireless keyboard and mouse with my hp laptop for months. all of a sudden it quit working. i have another small wireless mouse that i use when i travel and it too doesn't work. i have no idea where to start. please advise if you can
my wireless mouse & keyboard just stopped working too. I've tried re-starting & it will work for a minute, then stop working again. I tried a different port connection to my computer - that didn't work. I've also replaced the batteries in both the keyboard & the mouse. I don't know what to try next. Any suggestions would be greatly appreciated. Thanks.
dell keyboard and mouse stopped working. a tech reloaded word temp fix...now broken again. using on screen keyboard hlp!
My new wireless keyboard stopped working but the mouse still works. Replaced batteries and reset connection button. still not connecting. Help
My wireless Dell keyboard lost the connection, I tried pressing the "green" button under the keyboard followed by pressing the wireless connector as instructed but still does not work. The mouse is working fine.
I tried replacing the batteries twice as well as rebooting the computer just in case without much luck.
I just installed a Linksys Wireless Router and as soon as I did I lost the connection to my Dell Wireless Key board and mouse. Anyone know what to do to reestablish the connection?
You might try resetting the receiver first and then the keyboard. Be sure the receiver is close to the keyboard. You may have to press several times. Press the mouse reset button as well. I hope this helps.
My computer is on but I am unable to wake it up as the wireless keyboard and/or mouse don't seem to work. Both have new batteries, and I've tried to manually reset by pushing the green buttons on each and the receiver. When I turn off the computer and reboot it comes up, but cursor will not move.
×