We lost our manual to the printer but the button above the ! is lighted up and we can not print, what do we need to do?
Thanks
The button above the ! is paper jam indicator. Does the light appear immediately after powering on the printer. If yes check paper sensors. If it only comes on after trying to print, it could be a paper misfeed.. Check the feed rollers.. you can turn them inside out for better grip on the paper as a diagnostic method.
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is there any mesage show on the panel?
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