Question about Mitsuba DV500 Camcorder

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Drivers I am running windows xp. I hvae the cd with drivers; however the system will not detect the drivers or detect the camera. When I plug in the camera the error "USB device not reconized". Thank you for our time! T.R. Hall

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Re: drivers

Support Page for this camera :-)

Posted on Oct 09, 2008

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1.My pc do not detect my sony camcorder model dcr hc54e by using usb cable why?

Thank You for allowing the opportunity to solve you issue.

Please allow us to help you.

1. You need to install the usb driver you do this while the unit is unplugged not plugged in as you are saying its not detecting while its plugged in. Click HERE for the driver information page.

2. Only after the unit's driver's are installed, The unit fails to detect try another computer and if that does not help then you might have a issue with the camera itself.

Many cases people just connect things expecting bells and whistles and that just is not the case, that is why was born. Your pc only will detect certain functions of the camera not all functions will work as one would expect. This whole pc connection is to transfer the video off the camera so it can be edited. This would involve a CD that came with the camera. Do you have said CD? If so have you installed the software.

Here is some questions for you before you Vote

1. What type of computer do you have?
2. What operating system are you using?
3. Have you tried this on another machine?
4. Have you installed all the drivers?

Please reply to me with your updated replies so we can better serve you. Most technician's cannot diagnose a issue without having the full problem laid out before them. Keep in mind the solution your getting is based on the problem your present and how its presented.

When presenting a issue in the future on please include

1. Name brand of camera
2. type of computer using
3. Type of operating system using (Windows95,Windows98,Windows XP. Vista, Windows 7 and what bits 32 bit or 64 bit.

Tell us what you did, for example I plugged it in installed the software it did not detect.

The Quality of the problem written out will get you a non-generic answer. You will be satisfied with the solution given. A Vague or incomplete detail of the issue will get you a general Idea what might be going wrong.

We Thank You for using , and do hope this information is Very Helpful.




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1 Answer

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Switch on the cam.  Open Windows Movie Maker and import the video from device. 

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The JVC USB driver was written before introduction of the Windows XP system. This warning is displayed with other manufacturer’s digital cameras, also, and is not strictly a JVC phenomenon. In order to use the USB interface between the camera and your computer, select the “CONTINUE anyway” option provided in this warning display. To JVC’s knowledge, there are no negative effects to using JVC driver with Windows XP.

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