20 Most Recent
Questions & Answers
Repair damaged n corrupted photos
If they are corrupted on the card, you are out of luck. The camera may not have saved them properly.
See if you can review them through the camera. If they appear in the camera, use the USB cable to connect the camera to the PC and copy them that way. If they do not show up in the camera there is nothing you can do at that point.
on Jan 10, 2018
Something sticky spilled on my
you will need to flush the the area that is preventing the lends from opening ( I am guessing some sticky stuff is still in there )but without harming the camera some pure alcohol might do the trick but you dont need to flood your camera , maybe place it lens down and brush some alcohol around the area hoping it will dilute the stuff and run out of the camera and not run into the internal works. a hair dryer close at hand can evaporate up any residue alcohol that has gone astray .
on Sep 26, 2017
Flash works but timing is off
If your camera is set properly there seems to be bad connection between shutter and the flash and you will have to send it in. I would though look again at the way your camera is set up for flash fotography.
on Apr 10, 2014
OMG!!! If you still have the camera, try this. I read in one of these forums to spray a burst of brake cleaner in there and blow dry for a few seconds and believe it or not, it worked! That's after me taking it apart to make sure the connectors weren't loose, using the pencil eraser and banging it. I am not making this up. It was my last resort and it worked. Good luck!
on Sep 30, 2011
The disc supplied with sony
The drivers needed to connect your Sony camera to a computer and transfer files are already included in the operating system, so you don't have to install anything. If there is a software on that disk to enable you to edit, sort pictures, etc, you could try to Troubleshoot compatibility, by right-clicking on setup.exe located on your cd.
on Aug 01, 2011
Sony cybershot camera was accidently
Unfortunately its not made for washing.
It is unlikely it will work again but the folowing has helped on cell phones.
Dry it in a not to warm place (not over 50 degreed centigrade) with good ventilation. Wait for 5 days atleast. If you can take the battery out and the memory card before.
on Jul 05, 2011
The lense on my P200 will not retract properly, a
I Hope the steps below should be helpful in fixing your camera issue.
Fixing a Lens Error on a Digital Camera
This has to be THE most common failure mode for a digital camera. Some
common error messages that might show up on the LCD's of cameras with
this problem include "E18 lens error", or "lens error, restart camera".
Some cameras might show nothing at all, but merely make a beeping noise
as the lens goes out, then in, then the camera shuts off. Sometimes the
lens won't even move.
The problem is actually quite common throughout all camera brands.
Usually it's sand or grit interfering with the lens extension mechanism.
Or the camera's been dropped with the lens extended. Or the camera has
been powered on, but the lens had been blocked preventing its extension.
Or the battery ran down with the lens extended. Believe it or not, one
BIG contributor to lens errors is using a camera case. Sand, gunk, case
fibers, etc... accumulate at the bottom of the case. These materials
love to cling to the camera by electrostatic build-up from the camera
rubbing against the side of the case (especially those cases with soft
fibrous intreriors). Once these materials work their way into the lens
mechanism, that's all she wrote. I have many Canon's, and NEVER use a
case for this very reason.
A camera owner that suffers this problem may have no recourse for having
the camera repaired. Many camera makers will not honor repairing this
problem under warranty as they claim it is due to impact damage to the
camera, or sand or debris getting into the lens gearing mechanism
(neither of which is covered under warranty). The quoted repair cost is
usually close to or more than what the camera is actually worth.
Fortunately, about half the cameras that suffer this failure can easily
be fixed by one of the following methods. None of these methods involve
opening the camera, although some have potential to cause other damage
to the camera if excessively done. If the camera is still under
warranty, before trying any of these, please please first contact your
camera's maker to see if they'll cover the repair, or to determine how
much they'll charge for the repair. Who knows, you might get lucky. But
if they quote you a number that's higher than the value of your camera,
you may want to consider the following methods.
The methods are listed in the order of risk of damaging your camera.
Thus make sure you try them in the listed order. And remember, these
fixes (especially #6 and 7) should only be considered for a camera
that's out of warranty, who's cost of repair would be excessive, and
would otherwise be considered for disposal if unrepaired:
Fix #1: Remove the batteries from the camera, wait a few minutes.
Put a fresh set of batteries back in (preferably rechargeable NiMH
2500mah or better) and turn the camera on. If that didn't work, try
pressing and holding the Function or OK button while turning the camera
Fix #2: Remove the batteries, then remove the memory card. Then
install new batteries, and turn on the camera. If you get an Error E30,
it means you don't have a memory card installed, so turn it off, slip in
the memory card and turn it on one last time.
Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the
camera on. Inserting this cable ensures that the camera's LCD screen
remains off during the start process. Thus extra battery power is
available to the camera's lens motor during startup. This extra power
can be useful in overcoming grit or sand particals that may be jamming
the lens. If the AV cable doesn't fix the lens error by itself, consider
keeping this cable installed while trying fixes 4, 5, and 7 as a means
to provide extra help to these fixes. But note that I DON'T recommend
keeping the cable installed during Fix 6 as you may damage the AV port
while tapping the camera. Reinsert the cable only AFTER tapping the
Fix #4: Place the camera flat on its back on a table, pointed at
the ceiling. Press and hold the shutter button down, and at the same
time press the power-on button. The idea is that the camera will try to
autofocus while the lens is extending, hopefully seating the lens barrel
guide pins in their slots.
Fix #5: Blow compressed air in the gaps around the lens barrels
with the idea of blowing out any sand or grit that may be in there
jamming the lens. Other variations include blowing with a hair dryer in
"no heat" setting, or sucking the gaps with a vacuum (careful with this
Now we're entering into the realm of potentially damaging your
camera in conducting the fix. There is definitely some risk here, so
take care when conducting the following two fixes.
Fix #6: Repeatedly tap the padded/rubber usb cover on a hard
surface with the intent of dislodging any particles that may be jamming
the lens. Other variations include hitting a side of the camera against
the palm of your hand. A lot of people have reported success with this
method. HOWEVER, there is also some potential for damaging or dislodging
internal components with this method, such as unseating ribbon cables,
or cracking LCD screens.
Fix #7: Try forcing the lens. More people have reported success
with this method than with any of the other methods. HOWEVER, there's
obviously some potential for damaging your camera by using this method.
Variations include gently pulling, rotating, and/or twisting the lens
barrel while hitting the power button. Attempt to gently straighten or
align the barrel if it's crooked or twisted. Another variation includes
looking for uneven gaps around the lens barrel, and then pushing on the
side of the lens barrel that has the largest gap (note pushing the lens
barrel all the way in is NOT recommended as it may become stuck there).
While doing any of the above, listen for a click that indicates that the
lens barrel guide pins may have reseated in their guide slots. If you
hear this click, immediately stop and try the camera.
on Feb 24, 2011
My sony p2oo cybershot was
The problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the
probability is that you will have to get it fixed by a professional.
these at own risk as it may further damage the camera.
try connecting your ac adapter or usb cable.
Try holding the
shutter button while switching on the camera.
Look at the lens ,
and if some of the lens 'circles' is misaligned or not concentric then
try wiggling it (while holding camera lens down).
pushing or pulling the lens when it extends but this is risky as it may
cause the lens barrel to slip out of its guidance system.
way to do this is to place the camera lens down on a hard surface and
then power it up. Be sure to use a soft cloth or something similar as to
not scratch your lens or casing. Let the lens push the camera up and
down a few times and sometimes the little resistance provided by the
camera is enough to get things going again.
Try hitting your
camera near the lens on the body with the soft tissue on the palm of
Other than that , I would take the camera to a repair centre for a evaluation to see if it would cost more to repair than to
replace the camera.
If it is still under warranty I would suggest
you take it in before trying any of these steps and remove any
off-brand batteries or accessories as some stores are really fussy about
warranty repairs on camera's with non-brand accessories.
You can also have a look at THIS link.
the advise is useful. please do not hesitate to let me know if you need
any further assistance. Also, please be so kind to let me know if you
found this helpful.
on Feb 11, 2011
My Sony cyber-shot DSC-P100 camera will not shut
You may have a bad on/off tack switch, from your description the camera functions normally, but you can not shut it down. One possible solution is to get a can of electronic contact spray cleaner for pods, Radio Shack carries in stock, or service shop. If you can access the button directly all the better, if this fails you may need a new tack switch.
on Feb 01, 2011
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