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Posted on May 09, 2009
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Not frothing milk

The steamer will not froth the milk. I get heat but no froth. When I run it in water, I can see a stream of pressure but still no frothing. It can also produce hot water just fine. It doesn't sound right either. There is a loud high pitch whine while it is heating the milk. I've run the steam cycle through water to try to clear it out and cleaned all the parts apart (as recommended by the manual),  put a needle through the hole. 
I've had the machine since December and it has worked great until now. Please help!!

1 Answer

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  • Master 11,896 Answers
  • Posted on May 09, 2009
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That means that the steamer is not generating enough pressure steam.

This happens either because there is not enough heat, or if you release the steam when pressure is not enough.

Very common problem with the american maid makers.

bear also in mind that Krups are not the best at frothing milk, and this is also a basic model.

If you want the best capuccino Coffee machine, buy the italian ones, Gaggia, Delonghi, Ariete etc. that are all great at this, or get a bigger Krups as a replacement like the Krups XP405040 that is also good at capuccino

  • Anonymous Dec 09, 2011

    I agree with nathan. i have had two krups machines and both have intermittent frothig problems. called company and never got an adequate response which means they know it is a problem and have no solution. will buy itallan one next:)

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THE FROTHER SPOUT KEEPS BLOWING OFF DURING THE FROTHING

I'm guessing this is a table top machine. If so then I take your meaning of "Blowing Off" as in turning off or running out of steam. The table top steamers usually found on home units do not have the capacity to froth large mugs like a "Venti" 20 oz cups. You will have to wait for the boiler to re-heat. It's best to heat a smaller cup of cold milk, pour the milk into the venti and make a 2nd batch again with cold milk. (It's hard to re-froth hot milk).
* check your steam wand tip if it's plugged with old milk. Soaking the wand in warm water overnite will help soften the milk which can be blow out when you make steam again. If you make a lot of milk drinks, it's a good idea to give the wand a blast of steam, then a good wipe with a damp cloth to keep milk residue off the wand.
* It's also possible your steam heater is starting to clog up. If you find that it gets slower and less steam with time then the steamer will need to be replaced. Check your warranty and call for service.
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Aloha, ukeboy57
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My steamer wand has an awful odor everytime I try to steam something! I have cleaned it (even soaked in baking soda!) and the problem won't stop. Anyone else have this problem?

This is a common problem for the commercial espresso machines, Due to lack of cleaning of the steam wand after they finish frothing milk.
The milk flows back to the boiler and the water gets contaminated with milk.

Does the steam smells like rotten milk? If the answer is yes, you have contaminated water and or lines.
If not may be there is a lot of IRON in the water.

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Not enough steam is produced to make good froth.

I have one too and what I do is: turn all 3 switches on and while I'm waiting for the "ready" light to come on I go ahead and pour the milk into my frothing pitcher and prep my espresso basket.
After the "ready" light comes on I install my espresso basket and turn the handle to the "left" so no liquid starts coming out.
Next, I take an empty coffee cup and hold it under the steam nozzle and start opening the steam valve until I get only steam instead of a stream of hot water. Once you have steam, close the valve, put your pitcher of milk under the steamer and froth as usual to around 150 degrees.
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Ensure first that you are using the steam pipe in the correct way to froth the milk.

If it still does not work, that means that the steamer is not generating enough pressure steam.

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If you think you are doing everything in the right way, then contact the company and insist for having the machine fixed or replaced.
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Does not seem normal! You should get plenty of steam for the frothing. Since the unit is new you should take it back and get a replacement. The unit needs to increase the temperature for steam, route the steam away from the espresso group to the steam unit and the pump needs to activate to create the high pressure. Any failure in this areas will create your condition. It also possible that your steamer is blocked but this is a new machine so this is unlikely but you should make sure that it is not blocked.
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Have you decalcify the machine, the boiler does not heat up if there is calcium in it.
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he trick to this is making sure you have steam comming out of the wand and not water. To do this, make sure you get the steam started before you begin. To get a light foam that will not deflate, hold the wand just under the surface of the milk. You should hear a steady, high pitched noise and you should not hear the splatter of bubbles popping on the surface. Popping noises mean that the wand is too high in the milk and your froth will not hold up. A low pitched noise from the cup means that the wand is too far down in the milk. This will heat your milk (for hot chocolate), but will not give you a good foam. Good luck!
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