The steamer will not froth the milk. I get heat but no froth. When I run it in water, I can see a stream of pressure but still no frothing. It can also produce hot water just fine. It doesn't sound right either. There is a loud high pitch whine while it is heating the milk. I've run the steam cycle through water to try to clear it out and cleaned all the parts apart (as recommended by the manual), put a needle through the hole.
I've had the machine since December and it has worked great until now.
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Re: not frothing milk
That means that the steamer is not generating enough pressure steam.
This happens either because there is not enough heat, or if you release the steam when pressure is not enough.
Very common problem with the american maid makers.
bear also in mind that Krups are not the best at frothing milk, and this is also a basic model.
you want the best capuccino Coffee machine, buy the italian ones,
Gaggia, Delonghi, Ariete etc. that are all great at this, or get a
bigger Krups as a replacement like the Krups XP405040 that is also good at capuccino
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it is clogged with dried milk. Remove the frothing wand from the machine. now press milk froth. you should get a ton of steam blowing out of the hole where the frother used to be. Your frother comes apart for cleaning. pull the chrome tip off, pull the 90 degree fitting and the black milk suction tube off, if it is really dirty you can soak the disassembled frother in hot water with a cleaning tablet. ( the small ones you drop in the brew unit, not the big descaling tab.) also, there is a clear tube with a point on the end of it sticking out of the frothing wand. this is an air admittance oriface. it allows air to enter the hot milk stream and make it frothy and bubbly. if it gets clogged, you will get hot milk but no froth. Your machine came with a spare one in the parts kit.
This is a common problem for the commercial espresso machines, Due to lack of cleaning of the steam wand after they finish frothing milk. The milk flows back to the boiler and the water gets contaminated with milk.
Does the steam smells like rotten milk? If the answer is yes, you have contaminated water and or lines. If not may be there is a lot of IRON in the water.
Run a descale cycle.
After you are done frothing milk, wipe the steam wand with a wet towel and open the steam valve for 2 seconds, close it and that's it.
I have one too and what I do is: turn all 3 switches on and while I'm waiting for the "ready" light to come on I go ahead and pour the milk into my frothing pitcher and prep my espresso basket. After the "ready" light comes on I install my espresso basket and turn the handle to the "left" so no liquid starts coming out. Next, I take an empty coffee cup and hold it under the steam nozzle and start opening the steam valve until I get only steam instead of a stream of hot water. Once you have steam, close the valve, put your pitcher of milk under the steamer and froth as usual to around 150 degrees.
Does not seem normal! You should get plenty of steam for the frothing. Since the unit is new you should take it back and get a replacement. The unit needs to increase the temperature for steam, route the steam away from the espresso group to the steam unit and the pump needs to activate to create the high pressure. Any failure in this areas will create your condition. It also possible that your steamer is blocked but this is a new machine so this is unlikely but you should make sure that it is not blocked.
please relay on your experience realizing that you now have new steam pipe(with different holes in the end of it and different pressure) you will need to get use to them and get maximum quality of that steam pipe. my advice:
every time hold your hand in the bottom of milk container, so that you will prevent overheating which often gives the result you mentioned.
he trick to this is making sure you have steam comming out of the wand and not water. To do this, make sure you get the steam started before you begin. To get a light foam that will not deflate, hold the wand just under the surface of the milk. You should hear a steady, high pitched noise and you should not hear the splatter of bubbles popping on the surface. Popping noises mean that the wand is too high in the milk and your froth will not hold up. A low pitched noise from the cup means that the wand is too far down in the milk. This will heat your milk (for hot chocolate), but will not give you a good foam. Good luck!