When we try to copy from MS word and paste the text into windows mail, the email program crashes. Using windows Vista and windows mail. This process worked just fine up until a month or so ago. It doesn't matter if we use ctl c and ctl v or the mouse right click option of cut and paste. The windows mai program crashes and we get an error message that it didn't shut down properly when we open it up again DUH! Help.
This could happen if some of the dll files are corrupted go to the below link download the tool for vista .
when the program opens up .. from the drop down choose email and browser realled issue and click fix
https://account.live.com/autocare.aspx
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Fixed the problem!!!
Thank you.
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