Getting detecting array message - Gateway GT4016 Desktop PC

I'm guessing you asked amore generic question earlier. If you were dusting you've probably inadvertently unplugged one or more hard drives. Make sure all the cables are seated properly and try again. You can turn off the error message by entering the bios and resetting the error message or tuning it off all together.

You need to be more clear than that. You say detecting an array? What kind of array? When does it say that? Do you mean you have an array of hard drives installed? If so, then so what?

you need to re-flash your Bios

Did you see any new drives in the disk managemen screen? To get to the disk management, hold window key down and hit 'R', then type diskmgmt.msc and hit enter.

If you do see the drive in the lower half of the screen, you need to initialize the drive either as dynamic disk or basic disk. Then you need to add a new partition and format it.

Good luck.

Apply the controllers latters firmware

Hello,

To get to the BIOS for your server, press F10 at start-up. This should get you there to verify if settings are detecting SCSI devices. If they are there, you may have to reinstall the SCSI controller drivers. Good Luck.

Even the 1st generation will have a ROM based Hard Drive Array utility which you will need to make yourself familiar with. Find out the hard ware you are dealing with, make sure it is functioning properly, and work your way to the software configuration.

Hi Foambob,

Try all means to get a smartstart CD.
Normally new version will be able to use on older hardware , but no guarantees.
I have always found it easier to use smartstart CD auto mode.
You can also do the install and then run ntssd to update all the drivers etc., but I don't recommend it for novices. Use the auto mode , it takes longer but safely and surely.

Good luck

Do you see your new disk in the "Disk Management" window? To get there go to "run", type "compmgmt.msc", then click disk management. If you do see the disks there, then you need to format the disk to a "basic" configuration. If your new disk/volume does not show up there, I would suggest a hard reset on your server whenever possible. I see this issue at times with Windows and newly added storage array logical drives.

Is this a new install or upgrade? Check the thumb switch on the JBOD enclosures and make sure they're all set sequentially down the daisy chain. The one closest electrically (not necessarily physically) has to be set to 1 and so on. Make sure the drive and controller firmware are current too... an "armdsp -a " will tell you what they are. If you're in the US, call 800-633-3600 Options 1 > 2 and use "VA disk array on HPUX" as your keyword. They can help you with getting it updated.