My new L704C telephones will not ring when call comes in. Caller is being dropped. What can I do to correct this problem?

Is this an IP Office?
This is how it works. For some reason the IP Office waits for teh first 2 rings to get caller ID, and then lets the call ring in.

The Linksys router, like any other router, will block "unsolicited" traffic from the Internet coming "into" the router (for "forwarding" to your computer that is "behind" the router).

So, you need to access the web-server "inside" the router, from a computer that is "behind" the router, and you need to modify the "blocking" of the router's "firewall", to "allow" (instead of "block") traffic from the Internet to a specific port-number.

You'll also need to "forward" that port-number to a specific computer "behind" the router.
Compare to a secretary that receives telephone-calls for several managers in the office.
When somebody calls the office, the secretary may look at the caller-ID, and may choose
to *NOT* pickup the telephone, i.e., to "block" the incoming call. Thus, none of the telephones
on the desks of the managers will ring -- they will not receive any notification that the secretary
has "blocked" the call. Or, the secretary may recognize the caller-ID as being that of the spouse of one of the managers, and may just "forward" that incoming call to the correct manager.
The secretary needs to know which of the telephones is associated with the spouse of the caller, so that the "correct" person responds to the incoming call.
The secretary is doing the 'NAT' ("Network Address Translation") to correctly do the "forwarding".

Similarly, the router needs to be configured to do the 'NAT' correctly.

Caller ID (caller identification, CID), also called calling line identification (CLID) or calling number identification (CNID), is a telephone service, available in analog and digital phone systems and most Voice over Internet Protocol (VoIP) applications, that transmits a caller's number to the called party's telephone equipment during the ringing signal, or when the call is being set up but before the call is answered. Where available, caller ID can also provide a name associated with the calling telephone number. The information made available to the called party may be displayed on a telephone's display or on a separately attached device.

This feature lets you know who is calling

without looking at the display.

To use this feature, you must:

- subscribe to a Caller ID service of

your service provider/telephone

company.

- turn this feature on (page 24).

When caller information is received, the

handsets and base unit announce the

caller's name or phone number received

from your service provider/telephone

company following every ring.

The unit announces in English only.

L Name pronunciation may vary. This

feature may not pronounce all names

correctly.

L Caller ID service has a limit of how

many characters can be displayed. If

the caller's name is too long, the

handset may not be able to display or

announce the entire name.

L The announcement is heard at the

same level as the ringer volume (page

16, 23).

L If you turn on the answering system

and set the number of rings "2

rings" (page 36), the unit does not

announce the caller information. If

"Toll saver" is selected and there

is a new message, the unit does not
announce the caller information.

The answer to the Caller ID question:
Depend on the type of system that the phone is connected to. Late model Partner ACS equipment will display Caller ID info between the first and second rings, provided that the telephone line is plugged into a module that supports Caller ID.

The answers for the other 2 questions are taken directly out of the Partner ACS Programming Guide which is available for free download at Avaya's website.

Ther answer to the incoming call line ringing question:
Again, depends on the system. For the Partner ACS:

1) Press FEATURE 00 at extension 10 or 11.
2) Enter the number of the extension to be programmed for Line Ringing.

The green lights next to the line or pool buttons show the current Line Ringing settings for all

lines or pools assigned to the extension. (If a line or pool is not assigned to a button, the green

light next to that button is off.) The following ringing options can be shown by the green light

next to the line or pool button:

? Immediate Ring - on steady

? Delayed Ring - flashes slowly
? No Ring - flutters quickly

3) Press the line or pool button until the button light shows the correct setting (the setting for the
currently selected line or pool also appears on the display).
4) Continue programming, or exit programming mode.

Line selection:

For incoming calls, the line selection (hunt sequence) is set by the local service provider). For outgoing calls....again....it depends on the system. For the Partner ACS:

1) Press FEAURE 00, SYSTEM PROG, SYSTEM PROG, CENTRAL PROG at extension 10 or 11.
2) Enter the number of the extension to be programmed for Automatic Line Selection.
3) Press **.
4) Press the line, pool, or INTERCOM buttons in the desired order. The valid entries for Automatic
Line Selection depend upon the type of extension:

? Key Extension: Outside system lines, Left Intercom (the factory setting)

? Pooled Extension: Pool 880 button 1, button 2, Left Intercom, Right Intercom (the factory

setting), Pools 881-883, individual lines

For each button pressed, a display similar to the following appears:

Automatic Line Selection

5) To exit Automatic Line Selection, press **.
6) Press CENTRAL PROG and enter a new extension number, or exit programming mode.

Changing line ringing and line selection are tasks that are normally reserved for the Administrator of the telephone system.

• Did you fully charge your phone? - Make sure you fully charge for 16-24 hours .
  
  
• Is the battery old? - Replace the battery.
  
  
• Is the electrical outlet switch turned on? - If you are using AC (electrical) power, make sure that the unit is connected to a non-switched electrical outlet.
  
  
• Are the connecting wires tight - Unplug the AC power converter from the unit and plug it back in.
  
  
• Do you have Caller ID service with your telephone company - In order to receive Caller ID records, you must subscribe to the standard name and number Caller ID service available through your local telephone company. If the Caller ID works for normal calls but not on Call waiting calls, then you must contact your phone company to get the combined CID/CW service.
  
  
• Caller ID shows up after second ring - Be sure to wait until the second ring before answering. Caller ID signals comes through after the first ring, if caller pick ups phone too soon Caller ID signal will not be transmitted to the handset.
  
  
• Confirm that caller ID is still working on that particular line by checking another phone on the same line - If Caller ID is not coming through contact your phone company provider.
  
  

If this does not fix your problem, contact your authorized Service Center.*

Caller ID information is passed between the first and second rings.

Try connecting a regular corded telephone or a standalone Caller ID box. Does Caller ID information show up?

If you have multiple telephones (I don't mean a single cordless telephone base with multiple handsets) and none of them are showing Caller ID after 3 rings it would appear that the telephone company does not have Caller ID turned on for your telephone line.

Even at its factory defaults your Siemens handset should be showing the caller id after the second ring. Look at your time and date on the phone, if they are not accurate then the caller id signal is not coming through since when activated caller id will not only give you the caller information, but it syncs with the telephone companys clock too. If I were there, I would take a phone that is known to have its caller id working and plug it in your line and see if caller id shows up on it. If it does show caller id, then there is something wrong with your Siemens base. If it does not, then your phone company dropped the ball and caller id is not activated. Then I would take the Siemens phone to another line (neighbor or friend) that has working caller id and plug my Siemens into it and see if it shows up. Doing all that will isolate your problem, I guarantee it.

sakar wont give a refund.,.. only option is a replacement.. nothing else they support. if not contact the store for a refund..

How to get the caller ID to work on the additional GE DECT phone handsets. You must follow these steps in the exact order :
#1 - unplug the base phone
#2 - unplug the telephone line from the base phone
#3 - remove the battery packs from the phones
#4 - wait 10 minutes. reverse the order when assembling. Put battery packs in phones, put the telephone line back in the base phone and lastly plug all phones back in.
It takes about another 10 minutes after that before all phone handsets start recognizing caller ID.