We have had the Franke sink for two and one half years. There is rust around the drain in the larger of the two sinks. This started about two weeks ago. I cannot get anyone to respond to this problem.
You will need to reset the basket strainer using plumbers putty. Is there a garbage disposal installed? You will need to remove it to get to the basket strainer.
You remove the basket strainer from the sink and reseat the strainer (not reset). Sorry for the typo. It's not hard to do but you will either need a strainer wrench or a large pair of channel locks to tighten the retaining nut. Again, accept my apology for the typo.
You will need a plumber if your not going to do it yourself.
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thank you for your help. I am not sure who resets the basket but I will find out.
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