We are having a problem with the radios seating in the charges to charge. Has there been any recalls or similiar problems?
Not any recalls on this product. However, here are a few tips which may help:
1) There are 4 types of CP200 batteries: Li-Ion, Li-Ion Slim, NiMH, and NiCD. Due to the differing thicknesses Motorola provides an insert which can be turned around to accommodate the battery (or batteries) you have with your radio. When you look at the charger you will see two plastic ears sticking up beyond the charge cup. When you squeeze these ears toward one another you can lift the insert up and out of the charger. Turn the insert around according to which battery thickness you have. Then snap the insert back into the charging base. Your battery should rest and depress the spring loaded charge contacts in the base.
2) The insert has rails which guide the battery into place. You can see on your battery sides there are grooves which match the shape of the rails. In the beginning when all parts are new you must be very purposeful to slide the battery into place, but as the battery and charger begin to have more use you will find it easier to slide.
3) The CP200 charger can accommodate a radio with a battery on it, or a battery alone. (Tip: Always be certain the radio is turned off while on the charger.)
4) The only issue we have every seen customers experience with the CP200 charger is from rough handling. An internal plastic piece which holds the charge contacts in place can be broken if users are very rough when putting the radio in the charger. This is rare, but is known to happen.
Hope this helps.
Best regards.
It is seldom a CP200 loses frequencies/PL code settings. It is more likely the radio has a bad battery or another issue. The only way to reprogram the radio is by taking it back to a Motorola dealer, as they are all dealer programmable only. Sorry.
Best regards.
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