The letter between D and G will not work once I hit the key

Texting on this model a bit tricky. First pull up name & number of person you want to text to, if it is in your phone. Then hit short dash line under the word 'options'. Make sure #1, 'create message' is highlighted. Hit ok button. Now type message. If you want a 'v', for example, you have to hit the #8 button 3x quickly. If you make a mistake, hit 'clr' button on top right to clear it & retype. So, for example, you want to send the word 'please'. You would have to hit the #7 button once, wit a second for the curser on screen to move to next space, then hit the # 5 button 3x quickly to get to the 'l', wait for curser, then hit #3 button 2x quickly to get to the 'e', etc. You get the drift. This model is not very conducive to sending longer texts. It's too time consuming & annoying. But short ones are ok if you have the patience. IF you need a space in between words, hit the '0' button once (that's zero, not 'o'). This is where text code comes in handy for shortening words, such as "LOL" for laughing out loud, etc.

Once you are through typing note & want to send it, just hit ok button to send. It may take a bit of time for message to go through. If you type a lot, it may take up more than 1 page, if this happens, the phone will ask you 'message is 3 pages, do you want to send now', or something like that. The longer the message is, the longer it will take to send.

One thing to keep in mind, before you start typing, make sure you hit the bottom lower key that has the asterisk & up arrow on it 3x quickly, or else when you type, it will be all garbley goop. If you want a capital letter, you also have to hit that same key once before you hit letter key. It only works for one letter at a time, so if you need to do more than one, say you want to type "DVD", you have to hit asterisk key once, then #3 button for 'D', then asterisk key again, then #8 button 3x for "V', etc. If you need a symbol or punctuation, use the bottom right hand key that has the # sign on it. Hit it once & some symbols come up, you will have to move over to the one you want by using outlined area around the 'ok' button. Once you get to symbol you want, hit 'ok' button it will add that symbol or punctuation to your text & return you to your text area.

If you do not see the symbol or punctuation you want, hit small dash under the word 'next' & it will take you to the next page. I think there are 7 pages of these different symbols & punctuation.

Hope all that helps. Email me at: [email protected], if you have any other questions. Put short note in subject box so I know what this is about. Good luck!

Hi ,
there is a fuct key or fn key , look in your owners book to see what fn key yoou hit , too make it normal ...........good luck Roy

Per the Owner's manual, just press the NumLk button once to toggle the number lock off.
" Unexpected charactersDisable the numeric keypad —
Press <Num Lk> to disable the numeric keypad if numbers are displayed instead of letters. Verify that the numbers lock light is not lit."

http://support.dell.com/support/edocs/systems/ins1501/en/om_en/html/trouble.htm#wp1062918

Do you have a (FN) key "also known as the Function Key" on your keyboard?

Many times you will have Numbers and Letters on the same keys.

If you have accidentally hit the FN key to turn it on you will be typing number/symbols instead of letters.

The NumLk key controls the number function.

look in bios, for numlock boot
thats why the number function works instead of the letter,

just got 16 odd at work and its my job to put xp pro on, with out a cd drive, if u need xp pro or another os hit me bk

This feature is turned on and off in the system BIOS.

During startup, hit either the DEL or the F2 key to enter the setup.

Read through the items found there until you find the keyboard options.

good luck.
tony

Try looking here to see if any of the keys are set wrong.
Normal 0 If you are then go to Control Panel.
1. Click on PRINTERS.
2. When the Printer Properties come up, CLICK on KEY SETTINGS.
3. Then set up the keys by selecting the key to be setup.
Hope this helps. Bud

That did it....I didn't know there was a screen calibration tool on it. Thanks for the assist!

try to hit fn key on it once that flips throw the #s and letters on it thx nick